Microsoft Technology Account Lead - Products

As the Microsoft Technology Account Lead (MTAL), you will build trusted relationships with Accenture, Microsoft stakeholders, and clients while driving sales, revenue, delivery, and client satisfaction for Microsoft-focused deliverables. You will collaborate with Accenture Account Leadership to create and execute strategic growth plans for the Microsoft platform across one or more accounts within a client industry sector.

Accountabilities

• Account Management:
  • Serve as a key Microsoft advisor and primary contact for clients and Accenture Account Leadership.
  • Build and manage Microsoft relationships with client C-suite at priority accounts.
  • Manage strategic client relationships personally or through a medium to large account team.
  • Develop and implement relationship management plans for complex accounts to engage decision-makers.
  • Consult with customer representatives to identify outcomes, analyze data, clarify mid- to long-term needs, and define requirements.
  • Maintain relationships with partner organizations to ensure smooth integration and alliance execution.
• Account Leadership:
  • Lead the development and implementation of a Microsoft strategy to realize and track business benefits.
  • Champion a Microsoft AI and innovation stream within the Accenture account plan, ensuring resource allocation for execution.
• Selling:
  • Act as a Trusted Advisor: Build credibility through deep Microsoft product knowledge and consulting expertise to expand Microsoft work.
  • Lead Solution Configuration: Direct cross-functional teams to design tailored Microsoft solutions aligned with client strategy.
  • Manage Bid Responses: Oversee pricing strategies, contract terms, and risk controls for RFPs, tenders, and bids.
  • Drive Account Growth: Proactively identify opportunities to expand the customer’s Microsoft footprint.
  • Develop and Execute Renewal Strategy: Craft renewal strategies tailored to customer type to ensure retention.
• Key Performance Indicators:
  • Client Experience and thought leadership.
  • Account Growth and Sales & Revenue Growth (AMBG and Avanade).
  • Account-level CCI (Sold & Delivered).
  • Personal Chargeability (30%).
  • Support efforts to build customer satisfaction, loyalty, and commitment.
  • Demonstrate big-picture thinking and commitment to maximizing outcomes for stakeholders.

Qualifications

• 7+ years of customer management and/or enterprise sales experience in the Products (CPG, Retail, Manufacturing, Travel) consulting industry.
• Demonstrated success in managing strategic client relationships and driving growth in a service-based sales environment.
• 7+ years of experience leading multidisciplinary teams in configuring and delivering complex Microsoft solutions.
• Familiarity with the Microsoft technology stack; foundational or higher-level Microsoft certifications strongly preferred.
• 5+ years of experience in required Industry verticals, with the ability to articulate Microsoft’s differentiation story relative to major cloud providers.

Pay

• California: $175,000 - $200,000
• Cleveland: $150,000 - $170,000
• Colorado: $150,000 - $170,000
• District of Columbia: $170,000 - $190,000
• Illinois: $165,000 - $185,000
• Maryland: $170,000 - $190,000
• Massachusetts: $170,000 - $190,000
• Minnesota: $165,000 - $185,000
• New York / New Jersey: $175,000 - $200,000
• Washington: $170,000 - $190,000

Benefits

• Medical, dental, vision, life, and long-term disability coverage.
• 401(k) plan.
• Bonus opportunities.
• Paid holidays and paid time off.

Compensation varies based on location, role, skill set, and experience. Benefits information available at U.S. Employee Benefits | Avanade.