Microsoft Technology Account Lead - Retail and Travel

About the role

This role can be based in any U.S. market where Avanade/Accenture has a market presence. The Microsoft Technology Account Lead (MTAL) is responsible for building trusted client account relationships with Accenture and Microsoft stakeholders as well as clients themselves, while leading sales, revenue, delivery, and client satisfaction for Microsoft‑focused deliverables. The MTAL works closely with Accenture Account Leadership to create, own, execute, and maintain the plan for strategic business growth on the Microsoft platform across one or more accounts within the Retail and Travel industries.

Key Accountabilities

• Account Management
  • Serve as the primary Microsoft advisor and go‑to contact for clients and Accenture Account Leadership.
  • Build and manage Microsoft relationships with client C‑suite at priority accounts.
  • Develop and implement relationship‑management plans for strategic, complex accounts.
  • Consult with customer representatives to identify outcomes, gather and analyze data, and define specifications.
  • Develop prescribed solutions and generate new opportunities by maintaining partner relationships.
• Account Leadership
  • Lead the development and implementation of a Microsoft strategy to realize and track business benefits across client accounts.
  • Champion a Microsoft AI and innovation stream within the overall Accenture account plan.
• Selling
  • Act as a Trusted Advisor, building credibility through deep Microsoft product knowledge and consulting expertise.
  • Direct cross‑functional teams to design complex, tailored Microsoft solutions.
  • Oversee pricing strategies, contract terms, and risk controls for RFPs, tenders, and bid solicitations.
  • Identify opportunities to expand the customer’s Microsoft footprint with additional products and services.
  • Craft and implement renewal strategies to ensure retention and long‑term engagement.

Qualifications

• Education and/or experience in the Retail and Travel industries.
• 7+ years of customer management and/or enterprise sales experience, with demonstrated success in managing strategic client relationships and driving growth in a service‑based sales environment.
• 7+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy.
• Familiarity with the Microsoft technology stack; foundational or higher‑level Microsoft certifications strongly preferred.
• 5+ years of experience working within the required industry verticals and the ability to articulate Microsoft’s differentiation story relative to other major cloud providers.

Compensation

• California: $175,000 – $200,000
• Cleveland: $150,000 – $170,000
• Colorado: $150,000 – $170,000
• District of Columbia: $170,000 – $190,000
• Illinois: $165,000 – $185,000
• Maine: $150,000 – $170,000
• Maryland: $170,000 – $190,000
• Massachusetts: $170,000 – $190,000
• Minnesota: $165,000 – $185,000
• New York / New Jersey: $175,000 – $200,000
• Virginia: $150,000 – $170,000
• Washington: $170,000 – $190,000

Benefits

• Medical, dental, vision, life, and long‑term disability coverage.
• 401(k) plan with employer contributions.
• Bonus opportunities.
• Paid holidays and paid time off.