Microsoft Garage Lab Specialist

About the role

The Garage Lab Specialist is a vendor-provided resource responsible for managing the makerspace and lab operations at a Microsoft Garage site. This role supports innovation programming, ensures safe and efficient lab operations, and serves as the primary liaison between the vendor (DXC) and Microsoft stakeholders.

Key Responsibilities

• Maintain and manage all makerspace equipment and tooling.
• Enforce safety protocols and provide training for equipment usage.
• Oversee inventory tracking and procurement coordination.
• Ensure compliance with Microsoft EHS standards and documentation practices.
• Support the planning and execution of Garage events, hackathons, and workshops.
• Manage logistics, setup, and breakdown for technical programming.
• Act as the on-site contact for participants and stakeholders during events.
• Champion the SkillUp AI initiative by delivering hands-on workshops and demos.
• Collaborate with subject matter experts to design experiential learning opportunities.
• Track engagement and continuously improve offerings based on feedback.
• Coordinate with DXC and Microsoft Garage Leads to meet service-level expectations.
• Report on lab usage, performance metrics, and deliverables.
• Ensure alignment between contract obligations and day-to-day lab operations.
• Evaluate and improve lab workflows and user experience.
• Maintain clear documentation of best practices and training materials.
• Use Microsoft 365 and project tracking tools to manage lab operations.

Required Skills & Experience

• Proficiency with makerspace tools (e.g., 3D printers, CNC machines, soldering).
• Strong organizational and multitasking skills under time constraints.
• Experience supporting technical events and workshops.
• Excellent communication and stakeholder coordination abilities.
• Familiarity with Microsoft 365, SharePoint, and project tracking platforms.

Preferred Qualifications

• Bachelor’s degree in engineering, technology, or related field.
• Certification in lab safety or facilities management (e.g., OSHA).
• Experience in vendor or managed service environments.
• Exposure to innovation labs or R&D settings.
• Certifications in Agile, PMP, or process improvement methodologies.
• Technical credentials in AI, data science, or emerging technologies.