Microsoft Dynamics CRM Training

Build your career in digital transformation with TekSlate’s expert-led Microsoft Dynamics CRM training. Gain expertise in developing CRM solutions with hands-on labs and real-time projects. Become a competent CRM professional and unlock high-demand job roles.

Overview

TekSlate’s Microsoft Dynamics CRM training provides you with an in-depth understanding of the Microsoft Dynamics CRM architecture, layers, and basic navigation. You will gain expertise in configuring CRM, business units, security roles, and business rules. The CRM hands-on training will teach you about the Dynamics 365 extensibility platform, business entities, data access components, and business models. You will learn about querying in Microsoft CRM, including query expressions, LINQ queries, and filtered views. The certification course equips you with the skills necessary to develop, register, deploy, and debug Dynamics 365 plug-ins. By completing the Microsoft Dynamics 365 CRM course, you will gain the competency to clear the Microsoft Certified Dynamics 365 Fundamentals (CRM) certification exam.

Prerequisites

Fundamental understanding of CRM and ERP systems.

Learning Modes

• Instructor-led live online classroom training – 30 hours
• Self-paced learning with pre-recorded videos – 20 hours

Lab Environment

We will guide you through the installation of the Microsoft Dynamics 365 lab environment on your system using the 30-day free trial version.

Post-Training Support

Beyond the technical training, TekSlate offers exclusive programs, including interview preparation support and a job search assistance program. The programs help learners hone their interview skills and secure their job roles in the CRM domain quickly.

Benefits

For Individuals

• More Career Opportunities: HG Insights states that industries such as technology, business services, manufacturing, and media and internet use Microsoft Dynamics CRM for their ERP and CRM solutions. TheirStack reports that KPMG, Infosys, Capgemini, Hitachi, EPAM, and many other companies leverage Microsoft Dynamics for their CRM solutions. These insights show that Microsoft Dynamics professionals have abundant global career opportunities.
• Dynamics CRM Salary Insights: According to Glassdoor, the salary of a Microsoft Dynamics CRM consultant in India ranges from ₹7 LPA to ₹15 LPA. According to ZipRecruiter, the annual salary of a Microsoft Dynamics CRM consultant in the United States ranges from $22,000 to $156,000.
• Showcase your expertise: The Microsoft Dynamics CRM course fosters practical knowledge in automation, integration, analytics, and more. The certification shows your expertise in the Microsoft Dynamics platform and fuels your career forward.

For Organisations that Offer Microsoft Dynamics CRM Training to Their IT Teams

• Improved decision-making: Microsoft Dynamics training prepares your IT teams to centralize business applications on a single platform. It enables organizations to gain a consolidated view of their customers, derive actionable insights, and make informed decisions.
• Enhanced data security: The Dynamics 365 training empowers your IT teams to implement advanced security features such as multifactor authentication and identity and access management (IAM). It helps protect your sensitive data and ensures smooth, uninterrupted business processes.
• Improved customer experience: Microsoft CRM training equips your IT professionals to connect various teams, processes, and data across your organization. It helps provide an exceptional experience to your customers.

Course Highlights

• 30 Hrs Instructor-Led Training
• Self-paced Videos (20 Hrs)
• Project & Exercises
• Certification
• Job Assistance
• Flexible Schedule
• Lifetime Free Upgrade
• Mentor Support

Training Options

• Self Paced Learning
  • 20 Hrs of Pre-recorded videos
  • e-learning content
  • Lifetime LMS Access
  • 100% Practical Approach
  • Labs and Practicals included
  • Watch & Learn at your own pace
• Online Classroom
  • 30 Hrs of Instructor-Led Live Training
  • Doubts solving with Trainers

  Batches:

  • Weekend: Jul 25 - Aug 09, 07:00 PM
  • Weekdays: Jul 28 - Aug 12, 07:00 PM
  • Weekend: Aug 01 - Aug 16, 09:00 AM
  • Weekdays: Aug 04 - Aug 19, 09:00 AM

Course Content

• Microsoft CRM 2016 Customization and Configuration
• Microsoft Dynamics CRM 2016 Installation and Deployment
• Extending Microsoft Dynamics CRM 2016
• Common Platform Operations

Hands-on Labs & Use Cases

Complete Microsoft Dynamics CRM Projects. Practical-oriented projects and use-cases will help you experience how the skills learned will solve real-time problems. At least two projects. Assisted lab setup to practice skills.

Certification

Upon completion of the training, you'll be provided a course completion certificate which adds weightage to your resume and increases your chances of getting hired.

Reviews

• Dava Sai: Thank you support system for executing sessions without server issues and sending the course videos after training. (3.9)
• Sampath: Recently completed MS Dynamics CRM certification training from Tekslate. Thank you Tekslate for an excellent course delivered by trainer and execution of real-time projects. (4.1)
• Santhosh: I’m delighted by taking Microsoft Dynamics CRM course at Tekslate. It really helped me to gain more knowledge on executions of projects which are according to real-time scenarios. (4.9)

Aggregate review score: 4.7, Total number of reviews: 4344, Course completion rate: 98%

FAQs about Microsoft Dynamics CRM Course

• Is learning Microsoft Dynamics CRM easy for beginners?

  Yes, beginners can easily learn Microsoft Dynamics CRM. However, you can accelerate your learning process by gaining some exposure to CRM and ERP systems, as well as concepts related to automation.

• What are the learning outcomes of the MS Dynamics CRM course?

  By completing the MS Dynamics CRM training, you will be able to:

  • Schedule and complete work orders using Dynamics 365 field service
  • Manage sales, marketing, and customer service modules
  • Create, assign, and manage case records, and work with case lists and views
  • Manage leads, opportunities, custom entities, knowledge base, and SLAs
  • Manage web services and Microsoft Dataverse, and customize ribbons and site maps
  • Enable sales and marketing, and project service automation
  • Develop workflows and business process flows, and use FetchXML for querying
  • Integrate MS Dynamics CRM with Microsoft Power Platform, Microsoft Azure, and Power BI
• Who is the target audience for the Microsoft Dynamics CRM online course?
  • Beginners
  • CRM Administrators
  • CRM Solution Architects
  • IT and non-IT professionals seeking a career in the CRM field
• What job roles can I apply for after completing the Microsoft Dynamics CRM training?
  • MS Dynamics Developer
  • Microsoft Dynamics CRM Solution Architect
  • Microsoft Dynamics CRM Functional Consultant
  • Microsoft Dynamics CRM Specialist
  • Microsoft Dynamics CRM Technical Consultant
• Can I access any additional learning materials apart from the Microsoft Dynamics CRM online training?

  Yes, you can access Microsoft Dynamics CRM interview questions along with the training.

• Who are the trainers?

  We have a strong team of professionals who are experts in their fields. Our trainers are highly supportive and render a friendly working environment to the students positively stimulating their growth.

• What if I miss a class?

  We will share the missed session from our recordings. We at TekSlate maintain a recorded copy of each live course you undergo.

• How will I execute the practical?

  Our Trainers will provide the student with the Server Access ensuring practical real-time experience and training with all the utilities required for the in-depth understanding of the course.

• Is this live training or pre-recorded videos training?

  We provide all the training sessions LIVE using either GoToMeeting or WebEx, thus promoting one-on-one trainer-student Interaction.

• What is the difference between live online and pre-recorded videos training?

  Live training uncovers distinct benefits as they are mighty to reach your desired audience converting your prospects into customers in less time. Pre-recorded videos offer plenty of advantages for entrepreneurs to educate, entertain, and inspire your audience as long as you want.

• What if I have queries after completion of the class?

  You can contact our TekSlate support team, or you can send an email to info@tekslate.com for your queries.

• Is the course material accessible after completion of the course?

  Yes. We provide the course materials available after course completion.

• Is there any offer/discount I can avail?

  There exist some discounts for weekend batches and group participants if the joiners are more than 2.

• Will I get the refund