Microsoft Customer Engagement Consultant - Fall 2027

Responsibilities

• Perform business analyst functions
• Engage in requirements gathering sessions with clients
• Aid in the creation of design documentation
• Hands-on configuration of the application
• Work with clients to validate the solution
• Aid in training
• Perform ongoing support as needed
• Work well with team members, clients, and other vendors
• Participate in the Agile and/or Microsoft SureStep Iterative Methodologies

Requirements

• Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients
• Relevant, hands-on work-related experience working in a team environment
• Desire to learn and grow
• Strong organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines
• Experience with Scribe a plus

Qualifications

• Bachelor's Degree in Information Technology, MIS, Accounting, Marketing, Supply Chain, Computer Science or other related business fields
• Minimum 3.0 GPA is preferred

Benefits

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.

Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.