Microsoft Cloud Support Infrastructure Engineer

Duties/Responsibilities

• Implement and support infrastructure technologies such as Microsoft Azure, VMware and networking technologies
• Execute migrations of on-premises platforms to cloud infrastructure
• Manage enterprise support requests from clients subscribing to Kraft Kennedy's enterprise managed services
• Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy's enterprise managed services clients, when necessary
• Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients
• Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues
• Provide on-site support, as necessary

Requirements

• Microsoft Azure Infrastructure with a heavy focus on Azure Networking, including firewalls, site-to-site VPN's, load balancing, private endpoints, traffic managers, application gateways
• Networking (Cisco, Palo Alto, Meraki, etc.)
• Active Directory and Entra ID
• Microsoft Windows Server 2016 and higher
• Powershell

Recommended Skills/Abilities

• Additional Microsoft 365 products (Intune, OneDrive for Business etc.)
• Citrix
• Azure Virtual Desktop

Education and Experience

• Bachelor's degree
• 5 plus years of experience in IT

Compensation

The base pay for this position has a salary range of $85,000 to $140,000. The actual salary offer will take in to account a wide range of factors including the individual's qualifications, experience as well as location. In addition, certain positions are eligible for bonuses or commissions

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Periodic after hours work