Microsoft 365 Unified Communication Engineer

Platform Ownership, Engineering & Modernization

• Design, implement, and modernize Unified Communications and Productivity platforms (M365, Teams, SharePoint, OneDrive).
• Drive migration from legacy and fragmented solutions to modern, cloud-based platforms and standardized architectures.
• Own platform health, performance, and reliability, ensuring alignment with enterprise security, compliance, and operational standards.
• Advance automation, observability, and operational functionality using PowerShell, APIs, and modern engineering practices.

M365 Migration & Transformation

• Lead complex Microsoft 365 migrations, including tenant-to-tenant, M&A integrations, and enterprise platform transformations.
• Own end-to-end migration delivery: planning, execution, cutover, and stabilization.
• Define and standardize migration patterns, coexistence strategies, and phased modernization approaches.
• Partner with identity, security, networking, and endpoint teams to ensure seamless, secure execution.

AI & Copilot Strategy

• Enablement Support implementation and operationalization of enterprise AI capabilities, including Microsoft Copilot across M365 workloads.
• Integrate AI capabilities into collaboration platforms to enhance productivity, automation, and user experience.
• Establish guardrails, governance, and best practices for responsible AI usage aligned to security and compliance requirements.
• Monitor adoption, usage trends, and value realization of AI capabilities; drive continuous improvement.
• Mentor engineering teams on incorporating AI into platform design, operations, and modernization initiatives.

Productivity Tools Strategy

• Drive adoption and optimization of productivity and collaboration tools to improve business outcomes.
• Define governance, lifecycle management, and usage standards for modern collaboration platforms.
• Align platform capabilities to measurable outcomes (productivity gains, adoption, user experience, operational efficiency).

Technical Leadership & Mentorship

• Be a senior technical leader and escalation point for complex platform and modernization efforts.
• Mentor and develop engineers across M365, automation, and AI-enabled collaboration technologies.
• Influence long-term platform strategy, architecture decisions, and modernization roadmaps.

Stakeholder Engagement

• Act as a key interface with business and IT leadership, communicating risks, impacts, and transformation outcomes.
• Translate technical capabilities (including AI and modernization) into clear business value.
• Drive cross-functional alignment across engineering, security, product, and operations teams.