Microsoft 365 Engineer

Responsibilities

• Administer and support Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft Entra ID (Azure AD), Microsoft Intune, Microsoft Defender for Office 365, and Microsoft Purview.
• Manage enterprise messaging infrastructure, mail flow, transport rules, email security, and collaboration services in a highly available global environment.
• Configure, maintain, and optimize email security solutions including Proofpoint.
• Implement and manage email authentication technologies including DMARC, SPF, and DKIM to improve email security and domain protection.
• Design, develop, and maintain PowerShell automation and scripting solutions to streamline operational processes and improve service reliability.
• Administer identity and access management technologies including Conditional Access, Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Privileged Identity Management (PIM).
• Maintain technical documentation, operational procedures, architectural standards, and knowledge base content.
• Monitor system performance, availability, and security while proactively identifying and resolving issues affecting Microsoft 365 services.
• Troubleshoot complex technical issues across collaboration, identity, messaging, and endpoint management platforms.
• Support compliance, governance, retention, eDiscovery, and information protection initiatives using Microsoft Purview and related technologies.
• Collaborate with security, networking, cloud, and engineering teams to design and implement scalable, secure, and resilient enterprise solutions.
• Participate in an on-call rotation supporting business-critical collaboration and messaging services.

Qualifications

• 6+ years of experience administering Microsoft 365 in large-scale enterprise environments.
• Strong expertise supporting Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business.
• Experience administering Microsoft Entra ID (Azure AD) and Active Directory environments.
• Experience implementing and managing Conditional Access, MFA, SSO, and identity security controls.
• Strong experience with email security platforms such as Proofpoint and Microsoft Defender for Office 365.
• Experience with Linux operating system.
• Hands-on experience implementing and managing DMARC, SPF, and DKIM.
• Advanced PowerShell scripting and automation experience.
• Experience administering Windows Server and Linux systems.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively in a fast-paced, highly collaborative environment.