Microsoft 365 and Network Administrator

Primary Responsibilities

• Administer and manage hosted Microsoft 365 environments for diverse client agencies.
• Lead migration projects moving clients from on-premise or Google environments to M365 tenants.
• Administer and maintain Windows and Linux physical and virtual server environments.
• Manage Active Directory, Azure AD, ADFS, and Group Policy Objects (GPOs).
• Configure and maintain VLANs, routing protocols, and switch port allocations.
• Manage wireless access points (WAPs), routers, and core network switches.
• Deploy and maintain firewalls, access control lists (ACLs), and secure VPN tunnels.
• Maintain HIPAA and FERPA compliant infrastructure and network security systems.
• Utilize industry tools to monitor tenants, prevent threats, and remediate security issues.
• Create and update accurate, comprehensive system and network documentation.
• Provide Tier 2 and Tier 1 support, acting as an escalation point for service desk personnel.

Technical Requirements & Qualifications

• Experience: 3+ years deploying and supporting Microsoft 365 tenant environments.
• Migrations: Proven track record of executing 5+ on-premise/Google to M365 migrations.
• Virtualization: 3+ years of experience deploying and supporting virtual server environments.
• Legacy Systems: Knowledge of Windows Server 2012 R2 and 2016 environments.
• Education: At least a 2-year college degree or equivalent hands-on experience.
• Compliance: Experience implementing M365 security for high-security environments (HIPAA/FERPA).
• Certifications: Microsoft Certifications preferred (MCP, MCSA, MCSE).

Key Attributes of the Ideal Candidate

• Mission-Driven: Fully committed to the growth of Ascend NPS and the nonprofits served.
• Collaborative: Committed to team success over individual accomplishment.
• Growth-Oriented: Energized by scaling organizations through modern technology.
• Proactive: Self-directed, innovative, organized, flexible, and focused on continuous process improvement.

Benefits

• Medical, Dental, and Vision insurance.
• Health and Dependent Care Flexible Spending Accounts (FSAs).
• Retail plans with company match.
• 20 days of PTO plus 11 paid holidays.
• Life, Accidental Death & Dismemberment (AD&D), and Disability insurance (Short/Long Term).
• Fit4Work Wellness Program and Employee Assistance Program (EAP).