Microsoft 365 Administration

About the role

Responsible for administration, support, security, and optimization of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), Intune, and Microsoft Security & Compliance solutions.

Responsibilities

• Administer and support M365 workloads: Exchange Online, Teams, SharePoint, OneDrive, Entra ID, and Intune.
• Provide L3 support for incidents, service requests, and major incidents.
• Manage tenant administration, user provisioning, licensing, and access controls.
• Configure security controls including MFA, Conditional Access, Defender, DLP, and compliance policies.
• Support migrations, hybrid environments, and M365 transformation initiatives.
• Develop PowerShell automation and maintain technical documentation.
• Participate in problem management, RCA, governance reviews, and on-call support.

Required Skills

• Microsoft 365 Administration & Transformation
• Exchange Online / Hybrid Exchange
• Microsoft Teams Administration
• SharePoint Online & OneDrive
• Entra ID (Azure AD) & expertise on Tenant Migration
• Intune & Endpoint Management
• Microsoft Defender & Security Compliance
• PowerShell Scripting & Automation
• Mail Flow, SPF, DKIM & DMARC

Skills

• Mandatory Skills: M365 Suites of Products
• Good to Have Skills: SharePoint Online