Mia Italian Clerk

Additional Considerations (if Any)

Night & Weekend Shifts Required

About the role

Job Title: Mia Italian Express Clerk
Department: Mia Italian Express
FLSA: Non-Exempt

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Affords assistance to customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• Takes customer orders at the counter.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Reviews the status and appearance of the food for freshness.
• Pulls old product from the case and fills with new product.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Requirements

• Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Qualifications

• High school or equivalent experience and six months or less of similar or related experience.

Skills

• Carries out detailed but uninvolved written or verbal instructions.
• Does simple addition and subtraction.
• Understands and follows verbal or demonstrated instructions.

Benefits

Not specified

Pay

Not specified

Schedule

Not specified