Mia Italian Clerk

Additional Considerations (if Any)

About the role

Mia Italian Express Clerk - Department: Mia Italian Express
FLSA: Non-Exempt

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Affords assistance to customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• Takes customer orders at the counter.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Reviews the status and appearance of the food for freshness.
• Prepares pizza toppings (green peppers, onions, etc.).
• Orders breads from the bakery or outside.
• Receives product and verifies order.
• Pre-bakes (partially bakes) pizza crust for the pizza case.
• Ensures that an adequate supply of product is ready and on hand.
• Ants up on product needs for the department on a daily basis.
• Prepares, finishes, and replenishes product as necessary.
• Inventories the cold case and determines what is necessary for product replacement.
• Runs the department registers and receives payment, makes change, etc., where applicable.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.

Secondary Duties And Responsibilities

• Orders product that is requested by department manager.
• Prepares pizza dough and breadsticks when necessary.
• Pulls old product from the case and fills with new product.
• Affords assistance in other areas of store as needed.
• Performs other job related duties and special projects as required.

Qualifications

• High school or equivalent experience and six months or less of similar or related experience.

Skills

• Ability to carry out detailed but uninvolved written or verbal instructions;
• Ability to do simple addition and subtraction;
• Ability to understand and follow verbal or demonstrated instructions;
• Ability to write identifying information;
• Ability to request supplies orally or in writing.

Benefits

At Hy-Vee, we offer competitive benefits including health insurance, retirement plans, paid time off, and more. Please visit our website for details.

Pay

The pay for this position is $15.00 per hour.

Schedule

This position is typically full-time, with hours ranging from 8:00 AM to 6:00 PM, Monday through Saturday.