MHN Director of Ambulatory Quality, Safety & Value-Based Performance

Ambulatory Quality, Safety & Value-Based Performance

The Director of Ambulatory Quality, Safety & Value-Based Performance is a system-level clinical and operational leader responsible for advancing performance across Marshall Health Network’s ambulatory enterprise. This role works in close alignment with the MHN Chief Quality Officer, Quality & Patient Safety leadership, and the Chief Population Health Officer to ensure ambulatory strategy supports enterprise-wide quality, safety, and value-based care priorities.

• Lead the development and execution of a system-wide ambulatory quality and value strategy
• Support consistency in care delivery across ambulatory sites and service lines
• Promote standardized approaches to ambulatory care delivery
• Support performance across Medicare Advantage, ACO, bundled payment, and employer-based arrangements
• Monitor and improve quality metrics (e.g., HEDIS, STAR ratings, ACO measures)
• Support risk adjustment accuracy and documentation improvement
• Align ambulatory workflows with value-based care requirements
• Support efforts to reduce avoidable emergency department use, admissions, and readmissions
• Assist in developing site-of-care optimization strategies
• Identify opportunities to improve care efficiency and reduce unnecessary variation
• Partner with care management teams on high-risk patient interventions
• Support initiatives to improve access to care, including appointment availability and same-day access
• Optimize scheduling and clinic workflow efficiency
• Contribute to efforts that improve patient access and provider workflow balance
• Support coordination between inpatient, emergency, and ambulatory care settings
• Strengthen transitions of care for complex patients
• Serve as a collaborative partner to clinical teams
• Support initiatives to improve preventive care, chronic disease management, and patient engagement
• Contribute to efforts that enhance ambulatory patient experience
• Collaborate with system leadership on patient-centered care initiatives