Mgr., Training ($93,000 - $115,000)

Position Summary

This position oversees the complete training lifecycle for specified programs, focusing on elevating the performance of the onsite teams. The core objectives are to ensure product knowledge, sales process mastery, adherence to operational compliance, and the consistent delivery of exceptional customer experience.

Key Responsibilities

• Work with operational leaders to prioritize key training areas.
• Conduct needs assessments to identify specific skill gaps (knowledge vs. execution) among sales and operations teams.
• Develop structured learning experiences using instructional design models (such as the ADDIE model: Analysis, Design, Development, Implementation, Evaluation).
• Ensure all training adheres to legal and regulatory standards, including Fair Housing.
• Deliver engaging training sessions, including "train-the-trainer" programs.
• Mentor and coach subject matter experts, property leaders and Training Specialists on effective facilitation techniques.
• Evaluate the outcomes of learning programs and propose enhancements for continuous improvement, developing strategies to ensure the practical application and long-term sustainability of the training on the job.
• Select and manage content libraries, ensuring they meet quality standards.

Additional Skills

• Strong project management skills
• Deep understanding of instructional design principles and adult learning theory
• Excellent communication and presentation skills, capable of facilitating to a wide variety of audiences

Preferred Education

• Bachelor's Degree (or equivalent experience)

Preferred Years Of Relevant Work Experience

• 5+ years, with at least 3 years in a training leadership or supervisory role

Additional Requirements

• Occasional travel - 10%
• Valid California driver’s license; Maintain continuous vehicle liability insurance as required by state law.

Pay & Benefits

• Base Pay Range: $93,000.00 - $115,000.00

• The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

About Us

Irvine Company Apartment Communities (a division of Irvine Company) offers a portfolio of more than 125 resort-style apartment communities in coastal California’s most desirable locations: San Diego, Orange County, West Los Angeles and Silicon Valley. With world-class amenities, resort-like surroundings and an unparalleled commitment to customer service, Irvine Company Apartment Communities redefines the rental-living experience. We take as much pride in our employee community as we do the communities we create. It’s an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Contact Information

To apply, please visit our careers page and submit your application.

Equal Opportunity Employer

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law.