(USA) Coach/Ops Mgr Trainee
Position Summary
TourToTeach leads and develops teams by teaching, training, and actively listening to associates. They provide feedback, communicate with all levels of associates, introduce and lead company change efforts, set clear expectations, and guide business solutions.
What you'll do...
- Tour stores and provide feedback to associates.
- Collaborate with all levels of associates regarding store operations.
- Utilize technology, business initiatives, merchandising, and company direction.
- Model and demonstrate exceptional customer service standards.
- Manage and support customer service initiatives such as Store of the Community and Community Outreach Programs.
- Resolve customer needs, complaints, and issues.
- Develop and implement action plans to correct deficiencies.
- Communicate business objectives to teams effectively.
- Drive the financial performance and sales of the designated store area.
- Review and evaluate PL Profit Loss statements.
- Manage and assist in budgeting, forecasting, and controlling expenses.
- Maintain effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
- Supervise and develop opportunities for hourly associates.
- Hire, train, mentor, assign duties, provide recognition, and promote a belonging mindset in the workplace.
- Recruit and develop qualified associates to meet staffing needs and achieve company growth potential.
- Coordinate, complete, and oversee job-related activities and assignments.
- Support key stakeholders, identify and address improvement opportunities, and demonstrate adaptability.
- Ensure compliance with company policies and procedures.
- Act with integrity, maintain and promote the highest standards of ethics and compliance, and hold oneself and others accountable.
- Strive for excellence, display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, encourage learning from mistakes, drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
- Additional compensation includes annual or quarterly performance bonuses and regional pay zone (RPZ) (based on location).
- Minimum Qualifications: 2 years' of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
- Preferred Qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
- Primary Location: 2550 COORS BLDV. NW, ALBUQUERQUE, NM 87120-2123, United States of America.
- Additional Compensation: Annual or quarterly performance bonuses, Regional Pay Zone (RPZ) (based on location), State Pay Differential.
- Drug-Free Workplace: Walmart and its subsidiaries have a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
Pay
The hourly wage range for this position is $31.25 - $38.46*
Schedule
N/A
Benefits
Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
Qualifications
- Minimum Qualifications: 2 years' of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
- Preferred Qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.