(USA) Coach/Ops Mgr Trainee

Position Summary

TourToTeach, driving store operations, merchandising, and company direction.

What you'll do...

• Teaches training and actively listens to associates.
• TourstoTeach, communicating and collaborating with all levels of associates.
• Utilizes technology, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts.
• Provides clear expectations and guidance to implement business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards.
• Manages and supports customer service initiatives such as Store of the Community and Community Outreach Programs.
• Ensures customer needs, complaints, and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies.
• Provides process improvement leadership to ensure a high quality customer experience.
• Drives the financial performance and sales of the designated store area.
• Reviews and evaluates PL Profit Loss statements.
• Manages and assists in budgeting, forecasting, and controlling expenses.
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Supervises and develops opportunities for hourly associates.
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace.
• Serves as a liaison between key stakeholders, supporting plans and initiatives to meet customer and business needs.
• Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning.
• Ensures compliance with company policies and procedures.
• Respects individuals, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Act with integrity, maintains and promotes the highest standards of integrity, ethics, and compliance, and acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serves our customers and members, delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
• Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Pay, Benefits & Schedule

Competitive pay as well as performance-based bonus awards and other great benefits. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see here.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For Information About Benefits And Eligibility, See here.

Minimum Qualifications

• 2 years’ of college;
• OR 1 year’s retail experience and 1 year’s supervisory experience;
• OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Primary Location

2025 PAUL BUNYAN DR NW, BEMIDJI, MN 56601-5606, United States of America

Additional Notes

Note: Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.