Mgr, Technical Training

About the Role

As a Technical Training Manager at WM Technologies, LLC, an affiliate of SPX Enterprises, LLC, you will serve as a field-based technical expert responsible for developing and delivering high-quality hydronic heating product, application, installation, and troubleshooting training. This role combines deep hydronics expertise with exceptional teaching and communication skills, supporting Regional and Territory Sales Managers, and strengthening technical competency throughout the channel.

Responsibilities

• Develop and conduct advanced technical product and service training for contractors, distributors, utilities, engineers, sales personnel, and other industry professionals.
• Design and deliver technical training through multiple formats, including instructor-led classroom, virtual/online, field-based, and hands-on instruction.
• Facilitate School of Better Heating programs and other regional or national technical training events.
• Provide field technical support for new products, revisions to existing products, and complex product or application issues.
• Support Regional and Territory Sales Managers in strengthening technical capabilities throughout the distributor and contractor network.
• Interface with Product Management, Technical Service, Engineering, Sales, and Training teams to maintain current knowledge of product changes and training priorities.
• Evaluate participant feedback and field trends to identify opportunities to strengthen training effectiveness.

Requirements

• Minimum of five (5) years of experience within the hydronics, HVAC, boiler, or related mechanical equipment industry.
• Minimum of three (3) years of hands-on experience with mechanical and electrical applications associated with boiler installations.
• Strong technical knowledge of hydronic heating systems, boiler applications, installation practices, controls, and troubleshooting.
• Demonstrated ability to translate complex technical concepts into practical instruction.
• Strong public speaking, facilitation, and presentation skills.
• Proficiency with Microsoft Office applications and CRM systems.
• Ability and willingness to travel approximately 50%, including overnight travel.

Qualifications

• High School Diploma or equivalent required.
• Associate degree, technical degree, or technical certification in HVAC, Mechanical Technology, Engineering Technology, or a related discipline preferred.
• Relevant HVAC, hydronics, boiler, electrical, controls, or industry certifications are desirable.

Skills

• Strong organizational and time-management skills.
• Problem-solving and negotiation skills.
• Ability to collaborate effectively across multiple functions.
• Self-directed and comfortable working independently in a field-based role.

Preferred Experience

• Significant hands-on experience installing, commissioning, servicing, or troubleshooting hydronic boiler systems.
• Experience developing and delivering technical training within the HVAC, hydronics, plumbing, or mechanical equipment industries.
• Experience providing technical support to distributors, contractors, consulting engineers, utilities, or field sales organizations.
• Knowledge of commercial and residential hydronic system design and application principles.
• Experience presenting at industry trade shows, association meetings, or customer events.

Physical Demands

• Frequent computer and keyboard use.
• Frequent standing and walking for extended periods.
• Ability to speak and present clearly to groups of varying sizes.