Technical & Training Mgr

How You Will Make An Impact (Job Summary)

SPX is a diverse team of unique individuals who all make an impact. As a Technical Training Manager you will provide technical training expertise in support of Regional and Territory Sales Managers, distributors, and contractors. Will train new sales employees to provide excellent service, sales, and technical support. Will also provide field technical support for new products and revisions to existing products.

What You Can Expect In This Role (Job Responsibilities)

• Provide technical training expertise within region
• Develop and conduct complex technical product/service seminars for contractors, distributors, utilities, engineers, and/or W/M field personnel
• Facilitate/propel the sales process forward by lead generation and accelerating winning opportunities
• Interface with Product Management, Technical Service, Engineering, and Training departments to become familiar with product changes, new products, application opportunities, and training programs to impart this information to appropriate field personnel
• Identify and recommend required training, troubleshooting, and sales & marketing collateral
• Provide professional guidance and support at customer/contractor training meetings
• Hold “Train the Trainer” meetings with sales team members prior to new product meetings with distributors and/or contractors
• Design and develop technical training content for Weil-McLain School of Better Heating (training modules and materials) and facilitate training at the events
• Communicate through a monthly report recurring product or service problems to Product Management and Engineering with copy to Regional Sales Managers
• Assist in product liability investigations, depositions and trials, as needed.

What we are looking for (Experience, Knowledge, Skills, Abilities, Education)

• Required Experience: Minimum of three years of experience with mechanical & electrical application for boiler installations
• Five years of related hydronics industry and/or field sales experience
• Basic computer skills, Word, Excel and PowerPoint
• Experience and familiarity with CRM tools – data capture, and reporting capabilities
• Demonstrates strong organizational skills, including follow up on action plans for individual and team members
• Strong public speaking and presentation skills
• Demonstrates strong professional and technical competency. Presentation and communication of technical material to a diverse group
• Demonstrates negotiation and problem-solving abilities that allow for win/win solutions for our distributors, contractors, engineers and Weil-McLain
• Demonstrates teamwork abilities that allow for field input for changes and development of new products with engineering and marketing

Education & Certifications

• High School education or equivalent required
• Technical Bachelor’s degree or certificate strongly preferred

Travel & Working Environment

• Upwards of 50% travel in field

Our Culture

We know that the well-being of our employees is integral. Our culture is at the center of what we do, and more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads.

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Our Commitment to Diversity

We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. As required by law in this state, the estimated salary range for this position is $86,900 - $120,000 and represents our good faith estimate as to what our ideal candidates are likely to expect. We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate’s experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. At SPX, it is not common for individuals to be hired at the higher end of the range, and compensation decisions depend on a variety of factors.