MGR SERVICE RESIDENTIAL

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. With more than 85 years of excellence, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses in 47 states and 14 countries.

About the role

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

Responsibilities

• Monitor branch scheduling and ensure pest tech routes are successfully completed
• Ensure regulatory compliance and safety standards are met or exceeded
• Respond to customer concerns, including resolving cancellation requests
• Inspect and evaluate the performance of Pest Technicians
• Monitor and maintain inventory levels of pest control products
• Facilitate continual training of local sales and service teams

Requirements

• An associate’s degree (a four-year degree is highly desirable)
• Must possess a valid driver's license from state of residence
• 1-2 years of related experience is helpful but not required
• Willingness to relocate is highly desirable
• Able to effectively lead and motivate others
• Strong communication skills (interpersonal, written, presenting)
• Good problem-solving skills and ability to come up with practical solutions
• Able to build rapport easily and establish trust with customers and employees
• Detail-oriented with a strong understanding of the importance of safety
• Good aptitude for basic/intermediate math for sales and service calculations
• Comfortable working outside and in confined spaces like crawl spaces and attics when necessary

Benefits

• Comprehensive training and licensure, all paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Highly competitive compensation
• Opportunities for advancement and career growth
• Medical, dental, and vision coverage plus discounts on Terminix brands
• Short-term/long-term disability and life insurance
• Paid time off
• 401(k) retirement plan with company-matching contributions
• Company-paid holidays and floating holidays
• Vacation days and sick days
• Tuition reimbursement benefits (for full-time colleagues)
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1