MGR SERVICE RESIDENTIAL

About the role

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

Responsibilities

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

Requirements

• Associate’s degree (a four‑year degree is highly desirable)
• Valid driver’s license from state of residence
• 1‑2 years of related experience (helpful but not required)
• Willingness to relocate (highly desirable)

Skills

• Ability to lead and motivate others
• Strong communication skills (verbal, written, presenting)
• Problem‑solving and practical solution orientation
• Rapport‑building and trust‑establishing with customers and employees
• Detail‑oriented with safety awareness
• Aptitude for basic/intermediate math (for sales and service calculations)
• Comfortable working outdoors and in confined spaces (crawl spaces, attics) when needed

Benefits

• Benefits start day 1 for full‑time colleagues (no waiting period)
• Comprehensive training and licensure, paid by the company
• Company vechicle, gas card, cell phone, and laptop
• Highly competitive compensation
• Opportunities for advancement and career growth
• Medical, dental, and vision coverage + discounts on Terminix brands
• Short/long‑term Disability and Life Insurance
• Paid time off
• Tuition reimbursement benefits (for FT Colleagues)
• 401(k) retirement plan with company‑matching contributions
• Vacation days & sick days
• Company‑paid holidays & floating holidays