Mgr, Scrum Master

Key Responsibilities

• Serve as the Agile servant leader for one or more delivery teams, promoting Agile values, principles, and best practices.
• Facilitate Scrum ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, Backlog Refinement, and Release Planning.
• Coach teams, Product Owners, and stakeholders on Agile frameworks and delivery best practices.
• Drive team accountability for sprint commitments, predictability, and continuous improvement.
• Identify and remove impediments that impact team productivity and delivery outcomes.
• Utilize Agile metrics and insights to improve team performance, quality, and flow of work.
• Partner with Product and Engineering leadership to maintain healthy backlogs, prioritization, and sprint readiness.

Required Qualifications

• Bachelor's Degree or equivalent experience.
• 5+ years of experience leading technology delivery initiatives within large, complex IT environments.
• Experience serving as both a Scrum Master and delivery/project lead on software development initiatives.
• Strong understanding of Agile, Scrum, Kanban, and iterative delivery methodologies.
• Scrum Certification (CSM, PSM, SAFe Scrum Master, or equivalent).
• Experience managing risks, dependencies, budgets, and delivery plans.
• Experience working with cross-functional product and engineering teams.
• Proficiency with Agile and project management tools including Jira, Rally, Microsoft Project, and related reporting tools.
• Strong verbal and written communication skills with the ability to influence and lead across organizational levels.
• Knowledge of portfolio financial management, forecasting, and business case development.

Preferred Qualifications

• Healthcare industry experience.
• Experience managing technology initiatives with significant cross-team and cross-portfolio dependencies.
• PMP Certification
• SAFe Agilist (SA), SAFe Scrum Master (SSM), or other Agile certifications.
• Experience supporting portfolio planning, investment prioritization, and executive governance processes.