Mgr Product Management

Job Purpose

ACI Speedpay moves tens of billions of dollars a year for thousands of billers — and nearly every one of those integrations happens through the platform this role owns. The Group Product Manager, Platform & API leads product strategy and execution for ACI Speedpay's API and developer experience platform: the interfaces, SDKs, and integration surface that let billers and internal teams build on our biller payments infrastructure quickly and confidently.

Essential Functions and Responsibilities

• Define and own the API / SDK and developer experience product vision and roadmap — near-term execution and 2– 3 year strategic direction — aligned to the broader platform strategy
• Translate platform consolidation and simplification priorities into a concrete API and integration roadmap
• Establish clear ownership boundaries for the sub-domains within the platform
• Own the end-to-end lifecycle of API / developer experience products — discovery, roadmap, delivery, adoption, and retirement
• Define and track platform success metrics: time-to-first-successful-call, integration time, API adoption/reuse, developer NPS, reliability/incident rate
• Prioritize investment across new capability development and technical debt / consolidation, backed by data
• Lead, coach, and grow a team of Product Managers aligned to platform sub-domains
• Instill a discovery-first, hypothesis-driven approach to product decisions across the team
• Hold the team accountable for outcomes, not output
• Partner with Engineering, Architecture, Security/Risk, and consuming product teams to drive platform adoption and standardization
• Represent platform investment tradeoffs and sequencing to senior stakeholders with data-backed recommendations
• Act as the escalation point when platform priorities conflict across consuming teams
• Evaluate and champion the responsible use of AI-enabled tools, automation, and emerging technologies to enhance developer experience, accelerate product delivery, improve decision-making, and drive measurable productivity gains across the platform product portfolio
• Identify opportunities where AI capabilities can create customer, partner, or operational value while ensuring compliance with security, risk, and governance requirements

Qualifications

• 10-12+ years in product management, including experience leading platform, API, or developer-facing products at scale
• Prior experience managing or mentoring other Product Managers
• Payments, financial infrastructure, or other regulated / high-trust domain experience
• Strong technical fluency — able to evaluate API design and architecture tradeoffs directly with Engineering
• Track record of building roadmap and strategy in ambiguous, undefined problem spaces
• Exceptional stakeholder management and cross-level communication — able to influence engineers and executives in the language each needs
• Data-driven decision making with a clear bias to action
• Experience partnering with Risk / Compliance / Architecture functions in a regulated environment

Preferred Qualifications

• Bachelor's degree, or higher education, in Computer Science, Engineering, or related field
• Experience at a company where API / platform was the core product
• Experience in a banking / fintech environment where risk and velocity had to coexist
• Direct experience with real-time payment rails or card network integrations
• Change management experience

Operating Principles

• Builder, not broker: understands technical tradeoffs well enough to have the conversation directly with Engineering, not through a proxy
• Discovery over assumption: pain points are found by observing how people actually work, not only by what they ask for
• Bias to action: moves on sufficient signal, doesn't wait for certainty
• Outcome-driven, not output-driven