Mgr of UAIR Survey Resource Center

Job Summary

The University Analytics & Institutional Reporting (UAIR) office houses a transformational group of data professionals that turn complex university data into meaningful, highly valued information. This position plays a pivotal role in driving strategic survey analytics across the university.

Responsibilities

• Lead all phases of internal survey projects, including scoping, design, sampling, deployment, analysis, and dissemination of results.
• Partner with campus stakeholders to clarify research objectives, identify information needs, and determine the most effective strategies for collecting valid and reliable data.
• Design, develop, and implement surveys aligned with institutional strategic goals, mission, and operational decision making needs.
• Create sampling plans that ensure representativeness and methodological rigor across diverse university populations.
• Conduct focus groups, interviews, or other qualitative methods to gather deeper insights when appropriate.
• Select appropriate administration modes (online, mixed mode, in person, etc.) based on audience, data type, and research goals.
• Analyze survey data using statistical and qualitative techniques; identify trends, correlations, and significant findings that inform institutional priorities.
• Produce clear, concise, and visually compelling reports, dashboards, and presentations tailored to executive, administrative, and campus audiences.
• Present results verbally and in writing, translating complex data into actionable insights for decision makers.
• Maintain and oversee the university's master survey calendar to prevent survey fatigue, ensure coordination across units, and uphold institutional standards for survey administration.
• Serve as a university wide resource on survey best practices, tools, processes, and research standards.

Minimum Qualifications

• EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
• Department may hire employee at one of the following job levels: Supervisor, Data / Reporting Analytics Management: Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree. Senior Supervisor, Data / Reporting Analytics Management: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience. Manager, Data / Reporting Analytics Management: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.
• Graduate level training in survey research - Graduate coursework or a graduate degree in a field involving survey research, such as political science, psychology, sociology, public policy, education, or a related discipline; a Bachelor's degree with substantial methodological coursework is also appropriate.
• Advanced survey methodology knowledge - Familiarity with complex survey design, sampling strategies, instrument development, and mixed methods research approaches.
• Higher education research experience - Experience working with institutional surveys, assessment initiatives, or institutional research functions within a university setting.
• Data visualization and reporting tools - Experience with tools such as Tableau, Power BI, R, Python, or similar platforms for producing dashboards, visualizations, and analytical reports.