Mgr- Major Accounts (US)

About the role

The Opportunity Avantor is looking for a dedicated and high energy Major Account Manager who can add value in every interaction by working together with customers and internal teams to develop beneficial solutions for their business. Priority on providing higher and differentiating value not by what you sell – but by 'How' you sell. This is a full-time, hybrid position supporting a major customer in Twin Cities, with an expectation of being onsite 4-5 days per week. The ideal candidate will be based in or near the Twin Cities area. You will have the opportunity to consultatively sell Avantor's large portfolio of products and services to a diverse set up current and prospective clients. If you have a passion for science and outstanding interpersonal skills with the ability to manage various buyer types and personalities—let’s talk!

Responsibilities

• Own and expand strategic customer relationships by serving as the primary executive-level point of contact for assigned major accounts.
• Develop deep understanding of customer business objectives, scientific priorities, and operational challenges to drive long-term partnership, retention, and growth.
• Drive account-level growth through strategic opportunity identification, leveraging data, customer insights, and market trends to uncover whitespace, influence demand, and expand wallet share across the Avantor portfolio.
• Move beyond transactional selling to shape customer strategy through consultative, insight-led engagement.
• Led cross-functional account execution by leveraging local and global internal teams, as well as external partners, to deliver integrated solutions and achieve customer and revenue objectives.
• Own account planning, forecasting, and performance management, ensuring achievement of objectives and key performance indicators through disciplined account strategy, data-driven insights, and proactive engagement.
• Build and sustain senior-level stakeholder relationships, leading strategic customer conversations that position Avantor as a trusted partner and advisor.
• Manage complex customer interactions with professionalism and influence, applying strong listening, organizational, and consultative questioning skills to build trust and alignment.
• Synthesize and analyze sales and account data to inform strategy, support management decisions, and optimize account performance.
• Operate with high autonomy and accountability, effectively managing time, priorities, and account complexity in a dynamic environment.
• Lead commercial negotiations by developing and executing large account pricing strategies, contract structures, and long-term commercial agreements.

Requirements

• Education: College degree or equivalent/applicable experience, preferred.
• Experience: Prefer, 3+ years of experience working in a complex sales environment, where multiple people are involved in the purchasing decision and there is a solution based selling approach.

Preferred Qualifications

• Collaboration Tool: Microsoft Office, specifically Teams with preference for experience in Salesforce, SAP C4C or Clikview.
• B2B sales experience, preference may be given to those with distribution experience and a scientific background and/or having worked in a laboratory or research environment.
• A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach.
• Experienced in working in a fast-paced and targeted environment, with high team interaction, routinely interacting with customers, manufacturers, and colleagues.
• Demonstrated capability to effectively utilize best in class selling processes (e.g. SPIN, Consultative Selling).
• Excellent communication and team interaction skills, routinely interacting with customers, manufacturers, and staff.
• Willingness to travel to customer locations minimum 4 days a week.

Benefits

Pay Transparency The expected pre-tax pay for this position is $69,000.00 - $117,530.00 This reflects base salary. This position is subject to incentive compensation, where the expected pre-tax Target Cash Opportunity ("TCO") for this position is based on the achieved sales and in the amount/range of, $98,600.00 - $167,900.00 Actual Pay may differ depending on relevant factors such as prior experience and eligible geographic location. TCO is defined as Base Salary + Target Sales Incentive (Sales Incentive eligible role only).

Pay

The expected pre-tax pay for this position is $69,000.00 - $117,530.00 This reflects base salary. This position is subject to incentive compensation, where the expected pre-tax Target Cash Opportunity ("TCO") for this position is based on the achieved sales and in the amount/range of, $98,600.00 - $167,900.00 Actual Pay may differ depending on relevant factors such as prior experience and eligible geographic location. TCO is defined as Base Salary + Target Sales Incentive (Sales Incentive eligible role only).

Schedule

This is a full-time, hybrid position supporting a major customer in Twin Cities, with an expectation of being onsite 4-5 days per week.