MGR LEARNING & DEVELOPMENT

Job ID: 1MGR4617EN | Exempt | Posted: 05/24/05 | Revised: 08/27/19

About the Role

Works in close partnership with the Director of Learning and Development to design and deliver advanced training programs in support of leadership and professional development and new strategic initiatives. Monitors, measures, and evaluates the effectiveness of training and development plans to ensure that objectives continuously meet business needs and promote organizational efficiency. Consults with stakeholders to develop individualized and/or group program objectives to address specific business needs. Provides vision and leadership in the integration of instructional technologies for all training and development activities. Manages the maintenance of training records, development and distribution of training reports, and oversees resources. Utilizes internal and external resources as necessary to conduct analysis and develop interventions/recommendations for the Authority.

Responsibilities

• Manages the design, development, and delivery of the Authority’s training programs in support of professional and leadership development and new strategic initiatives.
• Creates and maintains a high-performing environment characterized by positive leadership and strong team orientation.
• Ensures quality of course development and delivery by facilitating various training programs; assignment of qualified instructors, monitoring and reviewing their lesson plans and class presentations.
• Develops policies and procedures governing the evaluation of the Authority’s training programs and activities.
• Directs the development and maintenance of the Authority’s training records and reporting system.
• Ensures that departmental and/or outside training opportunities are made available to all agency staff.
• Performs other related duties as required.

Requirements

• Bachelor’s degree in Business Administration, Adult Education, Human Resources, Organizational Development, Industrial Psychology, or a related field. In lieu of education, directly related work experience may be substituted on a year-for-year basis.
• Minimum of 5 years of experience in progressive management initiatives in the development, administration, and implementation of training programs, preferably in a transit-related environment.
• Previous supervisory experience with comprehensive knowledge of strategic training and development, technical writing, and curriculum development.
• Previous cross-functional work group management and budget experience.
• Organizational Development certification (ODCP), Certified Professional in Learning Performance (CPLP), or Leadership Development Assessment (360 Degree, Hogan, etc.) is desired.
• Experience in vendor management is desired.
• Excellent communications (verbal and written) and presentation skills with the ability to provide consultation to senior management.
• Demonstrated advanced computer skills in all primary departmental software platforms.
• Must be able to work outdoors on flexible hours and split shifts throughout the MARTA service territory.

Pay

$77,168 - $115,752