MGR IMAGING

About the Organization

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.

About the Role

Responsible for the general direction of the daily operations for services provided by the departments of Imaging Services. Functions in both a technical and support capacity when needed as defined by workload, staffing, and customer needs. Responsible for the technical aspect of radiation safety as defined by Radioactive Material License, Radiation Safety Officer, and/or radiation physicist. Ensures active membership on the Radiation Safety Committee. Consults with the Medical Director regarding issues of protocol, technical process improvement, and quality control.

Responsibilities

• Ensure appropriate preventative maintenance services and quality control testing are provided to maintain optimal equipment performance.
• Ensure the timeliness and integrity of exam performance, including charges, interpretation, transcription, and report delivery both on and off campus.
• Oversee support functions associated with Imaging Services, including clerical, transcription, and transportation.
• Promote cultural change to develop and support a team approach to delivering patient care in the Clinical division.
• Facilitate the development of success measures, including leadership, facilitator, and team member implementation of long- and short-term goals for department teams.
• Develop, review, and update department-specific policies and procedures.
• Monitor and maintain department compliance to meet all regulatory agency requirements.
• Provide personnel management, including staff placement, discipline, interviewing, and orientation in conjunction with the Director or VP.
• Implement and assess individual/team performance appraisal and career ladder.
• Assure daily operations are performed, including staffing, interdisciplinary meetings, department statistics, payroll, charges, and inventory.
• Assess capital equipment/supply needs and make recommendations in collaboration with the Director or VP.
• Act as a liaison to patients and other customers to provide timely and accurate communication and problem resolution.
• Serve as the primary contact for vendors for product evaluation and recommendation.
• Determine and coordinate daily staffing ratios based on workload and staff availability.
• Participate in technical and philosophical growth and development.
• Coordinate and affirm the accuracy of department record-keeping.
• Collaborate with the Director to identify learning needs of staff, ensure participation, and evaluate clinical competency.
• Participate in the development and implementation of education and in-service programs for staff, students, and other departments.
• Collaborate with others to determine product standardization as needed.
• Follow policies, procedures, and safety standards.
• Complete required education assignments annually.
• Work toward achieving goals and objectives and participate in quality improvement initiatives as requested.
• Perform other duties as assigned.

Requirements

• Graduate of a JRCERT School of Radiological Technology, Nuclear Medicine Technology, or Ultrasound Technology; bachelor's degree preferred.
• Four (4) years of line experience and two (2) years of leadership experience in diagnostic radiology services or an equivalent combination of education/leadership experience.

Qualifications

• Any or all of the following certifications: ARRT, CNMT, ARDMS, ARMRIT, RDCS.
• CPR certification required.

Schedule

Full Time, 80 Hours Per Pay Period, Day Shift