Mgr I - OSPC & Inspector

Job Purpose

Responsible for managing Outside Plant Lineworkers, Leader Lineworkers, Cable Splicers, and Cable Maintenance Technicians (CZTII) responsible for building, maintaining, and upgrading the copper and fiber Outside Plant Network and grooming of HICAP data lines including but not limited to HDSL2, HDSL4, DSO, ISDN, PRI, OTR1, EOC, EOF, HSI, and HTTV.

Essential Functions

• Maintains and develops competencies of direct reports.
• Assigns and manages workload to ensure due dates are met.
• Makes sure the work being done by direct reports is appropriate and effective.
• Maintains attendance and conducts appraisals as needed for direct reports.

Education

• Two years of College or Technical School resulting in an Associate's Degree or equivalent experience.

Certifications, Accreditations, Licenses

• Valid Hawaii State Driver's License.
• Able to meet medical and driver certification requirements as established by the DOT Federal Highway Safety Act.
• Able to qualify for additional security clearances.

Relevant Work Experience

• Minimum 3-5 years functional experience in outside plant construction, cable maintenance, field operations, broadband data services, engineering, and outside plant equipment installation/maintenance.
• Working knowledge of safety practices and procedures.
• Working knowledge of various automated system functionality including but not limited to dispatching, trouble administration, provisioning, facility records, outside and inside plant records, customer records, and billing.
• Previous experience in a repair organization.
• Previous experience in customer installations.
• Previous experience in data services.
• Supervisory experience in a unionized environment.
• Prior experience and/or knowledge of the Fiber network preferred.
• Proficient with basic computer operations including but not limited to Microsoft Office Applications, Outlook, and e-web navigation.
• Experience in developing process improvement plans, execution of the plans, and measuring results for desired outcomes.
• Demonstrated successful experience in team and project management.
• Demonstrated work experience in all aspects of outside plant construction.

Special Knowledge, Skills And Abilities

• Demonstrated ability to motivate subordinates.
• Strong analytical, organizational, and planning skills.
• Excellent customer/subordinate relationship skills.
• Comprehensive understanding of copper and Fioptics processes.
• Technical background/experience in copper and Fioptics installation and repair.
• Technical background/experience in data services, LAN/WAN.
• Good communications skills.
• Basic understanding of the overall Hawaiian Telcom network and the services which it provides.
• Supervisory responsibility for 2 or more full-time direct reports.

Work Environment

• Daytime tour of duty; occasional scheduled night and weekend work.
• May require late hours and weekends to complete assignments and projects.
• 24x7 availability required.
• Work may be performed at various locations under varying indoor and outdoor conditions.
• Physically able to safely operate a motor vehicle.
• Able to travel to the Mainland and Neighbor Islands for emergency/disaster/outage conditions, meetings, conferences, extended training, and project support.
• Requires standing, sitting, lifting/carrying supplies and training materials up to 40 lbs, and reading paper documentation and electronic communications.
• May require identifying and distinguishing colors.
• Able to lift, carry, set-up, climb, and take down ladders.
• May require lifting and carrying standard extension ladders, tools, and manhole and pullbox covers.
• May require climbing poles.
• May require working in confined and dark areas for long periods of time.
• May require identifying and distinguish audible tones/levels and colors.
• May require push/pull heavy objects.

Salary Range

$90,000 - $135,000