Mgr Group Sales

Group Sales Manager position located in the new Heart of Boulder at The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder).

About the role

Come join a high-performing Sales Team in the heart of Boulder, CO! We are looking for a motivated and relationship-driven sales professional who is passionate about hospitality, client connections, and driving group business opportunities for two beautiful Hilton properties. At Sage Hospitality, we dare to be different — not only in the experiences we provide our guests, but also in the experiences we create for our team members. We believe in being true to ourselves, embracing creativity, and building meaningful connections within our community.

Responsibilities

• Meets and exceeds revenue goals by developing new group accounts and growing current hotel accounts in a profitable and win-win selling approach.
• Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
• Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
• New Account Development:
  • Captures competitor's accounts through networking, research, and reader board surveys in order to target and solicit those most probable to generate new business.
  • Acquires referrals from existing accounts.
  • Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
  • Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts and contracts.
  • Continually targets and prospects for new business through telemarketing, individual creativity, and innovation.
• Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
• Account Service and Management:
  • Maintains well-documented, accurate, organized, and up-to-date file management system in order to serve client and employer in the most expedient, organized, and knowledgeable manner.
  • Develops strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction.
  • Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
  • Promptly follows up on all customer needs and inquiries in an efficient and expedient manner.
• Product Knowledge: Conducts research, surveys, personal investigation, and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
• Time Management:
  • Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
  • Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
• Professionalism:
  • Represents themselves, the hotel, and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
  • Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
  • Displays a neat, clean, and business-like appearance at all times.
• Must have own reliable transportation and possess a valid state driver’s license in order to make sales calls.

Requirements

• Minimum of high school diploma or equivalent. College degree preferred.
• Six months minimum in sales, customer service related position, or hotel experience preferred.
• Requires knowledge of general sales techniques and yield management experience.
• Requires highly developed customer service skills.
• Requires ability to hear, speak, read, and write English fluently.
• Requires 12th grade level mathematics, spelling, and reading skills.
• Requires effective business writing skills.
• Must be able to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys, and operate basic office equipment.
• Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
• Understand and follow verbal/written instructions.
• Work on more than one task at a time.
• Develop strong internal and customer relationships.
• Set and manage priorities and plan activities in advance.
• Solve problems and make sound business decisions.
• Respond to coaching, feedback, and training.
• Strong and effective sales skills.

Physical Demands

• Bending/kneeling: repeated bending and kneeling required while filing.
• Mobility: must be able to reach all areas of hotel to assist clients. Occasional standing.
• Occasional carrying and lifting of files and office items up to 25 lbs.

Benefits

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Employee assistance program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more
• RTD EcoPass, usable across all Bus & Rail lines
• Sage Hotel & Restaurant Discounts across the US
• Worldwide Hilton Discounts

Pay

USD $68,000.00 - USD $75,000.00 per year, plus tiered quarterly commission.