Jobs · Customer Service · Texas

mgr district - Houston and surrounding area

Starbucks · Houston, TX · 1 mo ago
Customer ServiceFull-time

About the role

As a District Manager, you will enjoy the journey of developing extraordinary Store Managers, creating great customer experiences, impacting growth across Starbucks stores and being part of local communities.

Responsibilities

  • Direct a multi-unit portfolio of stores by planning strategies and consistent implementation.
  • Lead a team of leaders, motivating, coaching, and strengthening Store Managers as team leaders, retail operators, and business owners.
  • Serve as a resource, providing expertise on key customer issues, team staffing, and management, store operations, and company policies and procedures.

Requirements

  • 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations and customer service.
  • 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills.
  • 3+ years of experience in a customer service oriented role.
  • Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting.
  • Strong organizational, interpersonal and problem solving skills.

Qualifications

Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.

Skills

Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Benefits

We offer a comprehensive benefits package including:

  • Medical, dental, vision, basic and supplemental life insurance
  • Paid parental leave, family expansion reimbursement, paid vacation, sick time, eight paid holidays, and two personal days per year
  • 401(k) retirement plan with employer match, Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools
  • Access to the Starbucks College Achievement Plan, student loan management resources, and other educational opportunities
  • Backup care and DACA reimbursement
  • Compliance with state and local laws regarding employee leave benefits

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

The schedule for this role includes variable hours including early mornings, evenings, weekends and/ or holidays.

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