mgr district - Central Maryland

About the role

As a District Manager at Starbucks, you will develop extraordinary Store Managers, create great customer experiences, drive growth across Starbucks stores, and engage with local communities. You will direct a multi-unit portfolio by planning strategies and ensuring consistent implementation, leading diverse teams that understand their markets, communities, and customers.

Responsibilities

• Develop district-level strategies to achieve each store’s financial, operational, and customer-service goals, addressing each store’s unique strengths and challenges.
• Lead a team of leaders by motivating, coaching, and strengthening Store Managers as team leaders, retail operators, and business owners.
• Serve as a resource by providing expertise on key customer issues, team staffing and management, store operations, and company policies and procedures.

Requirements

• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
• Ability to work full time (regularly exceeding 40 hours per week), including variable hours such as early mornings, evenings, weekends, and holidays.

Qualifications

• 5+ years of retail experience managing 2 or more stores, departments, or units, with responsibility for P&L, inventory, operations, and customer service.
• 5+ years of management experience leading a team of 6 or more, including training, coaching, and strong leadership and communication skills.
• 3+ years of experience in a customer service-oriented role.
• Experience in a multi-unit environment, with knowledge of retail or restaurant industry operations and financial reporting.
• Strong organizational, interpersonal, and problem-solving skills.
• Minimum High School diploma or GED. Note: A college degree in business or a closely related field, or 4+ years of U.S. Military service, may substitute for a portion of the required experience.

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits for you and your family.
• Short-term and long-term disability, paid parental leave, and family expansion reimbursement.
• Paid vacation from date of hire (accrual varies by state; up to 120 hours annually for roles below director and 200 hours for director-level roles, with higher limits in CA), sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• 401(k) retirement plan with employer match, discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
• Backup care and DACA reimbursement.

Pay

The actual base pay offered will be based on job-related knowledge, skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role.