MGR, CONTRACT COMPLIANCE - ICE

About the Company

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial.

Responsibilities

• Lead contract compliance issues for an assigned facility group and serve as a corporate liaison between the assigned facilities’ staff and clients.
• Provide general compliance support and monitor compliance with corporate and divisional policies and procedures, client policies and procedures, applicable state and federal laws, and contractual agreements through annual, ad hoc, and follow-up audits.
• Supervise facility-level compliance administrators.
• Develop and prepare compliance tracking reports and other contractual requirements.
• Conduct precise compliance audits and prepare formal audit reports.
• Coordinate responses to client concerns and act as a liaison between facilities and the corporate office.
• Work with clients to address compliance concerns and engender trust.
• Identify and develop staff to serve on contract compliance review teams.
• Serve as the main point of contact in the corporate compliance process and ensure high-quality audits are accurately conducted, and timely reports are prepared and submitted to the Director of Contract Compliance ICE.
• Schedule reviews, assemble teams, and comprehensively audit each facility within the assigned group at least quarterly, including follow-up audits and ad hoc audits as required.
• Facilitate ACA accreditation and PREA certification requirements in coordination with Contract Compliance Managers overseeing ACA accreditation and PREA certification.
• Work closely with Contract Compliance Managers assigned to each region.
• Assist with preparing responses to client oversight issues and correspondence.
• Work with client monitoring and contract oversight staff as issues arise.
• Train, supervise, evaluate, and mentor subordinate staff on compliance issues.
• Lead the Compliance Administrators, Auditors, and Coordinators to develop facility Quality Control Programs, including monitoring facility completion of internal audits, follow-up activities, and required database entries.
• Work with colleagues in the regional operations office to communicate compliance issues and operational concerns.
• Read and interpret regulatory requirements, client contracts, and corporate policies.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree from an accredited college or university and five (5) years of professional experience in a Corrections, Law Enforcement, or related capacity. (A high school diploma with high-level education and seven (7) years of progressive experience in the above fields may be substituted at the discretion of management.)
• Two (2) years of department-level supervisory experience.
• Two (2) years of direct experience in ensuring adherence to compliance policies and procedures.
• Experience in management and administrative procedures with exceptional writing skills and computer literacy.
• Excellent communication and organizational skills.
• Routine overnight travel is necessary.
• Able to pass background investigation, drug screen, and medical evaluation.
• Ability to work with computers and the necessary software typically used by the department.

Benefits

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account