Mgr, Clinical Business Ops Practice Based

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time, Day shift

Responsibilities

• Recruits, staffs, orients, trains, disciplines, and evaluates personnel in accordance with personnel policy and employee relations laws.
• Manages fiscal operations including budget development, cost management, revenue generation, accounts payable, and daily financial practices.
• Reviews employee time and attendance; monitors staffing, turnover, overtime, and absenteeism.
• Rounds with team members and patients to ensure patient experience standards are upheld.
• Maintains safe and efficient center operations.
• Manages center activities to meet all regulatory licensure and accrediting regulations and maintaining a Quality Assurance Program.
• Investigates and responds to complaints, taking corrective action and involving appropriate parties as necessary.
• Communicates with key corporate clients to monitor customer satisfaction, attends networking events, and identifies business opportunities.
• Manages Accounts Receivable, updating staff on changes, monitoring claims, responding to correspondence, and ensuring timely report submissions.
• Submits required reports, identifies needs and opportunities, makes recommendations for change, and implements problem-solving mechanisms.
• Performs front desk duties, drug screens, and clinical support duties, ensuring smooth operation and reducing overtime expenses.
• Manages additional service lines including eCare, Employer Care, Kid’s Urgent Care, and/or Primary Care.
• Performs other duties as assigned.

Requirements

• High School Grad or Equivalent [Required]
• 1+ years related work experience [Required]
• Relevant experience within an AdventHealth facility [Preferred]
• Medical office management experience [Preferred]
• Basic Life Support - CPR Cert (BLS) [Required]
• One of the following certifications/licenses [Required]:
  • Licensed Paramedic (PARA)
  • Basic X-Ray Machine Operator (BMO)
  • Registered Radiology Technologist (RT)(R)(ARRT)
  • Licensed Practical Nurse (LPN)
  • Registered Nurse (RN)
  • American Association Medical Assistants (CMA)
  • Clinical Medical Assistant Certification (CMAC)
  • Registered Medical Assistant (RMA)
  • National Certified Medical Assistant (NCMA)
  • Certified Clinical Medical Assistant (CCMA)
  • Nationally Registered Certified Medical Assistant (NRCMA)
• Breath Alcohol Technician (BAT) [Preferred]

Skills

• Comprehensive knowledge of general nursing/medical assistant practices (RN/LPN/MA) [Required]
• Comprehensive knowledge of general radiographic procedures (BMO/RT) [Required]
• Working knowledge of POC lab testing [Required]
• Strong critical-thinking skills [Required]
• Ability to communicate in English in order to carry out job requirements [Required]
• Proficiency in the performance of basic math functions [Required]
• Proficiency in Excel, Word, and Outlook [Required]
• Working knowledge of word processing, spreadsheet, and electronic mail software programs [Required]
• Aptitude for strong organizational skills [Required]
• Ability to work with people of various backgrounds [Required]

Pay

$54,680.66 - $101,717.57

Location

1 Memorial Medical Pkwy, Palm Coast, Florida 32164

BAT and Drug Screen are required to obtain and maintain once in the role.

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse.