Mgr Clinic Operations 1

About the Role

The Manager of Clinic Operations coordinates all activities in physician offices, clinics, or other areas that assist patients to ensure high-quality, patient-centered care and compliance with established policies, procedures, and standards.

Responsibilities

• Manages daily activities in a physician office, clinic, or other patient care facility to ensure efficient office operations.
• Coordinates staffing, coverage, and procedures to meet the facility’s needs in a timely and effective manner.
• Develops, reviews, revises, submits, and implements policies, procedures, and objectives for the practice aligned with organizational goals.
• Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.
• Approves and contributes to in-service education programs for assigned personnel.
• Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.
• Communicates with various departments to coordinate services, resolve operational problems, and improve patient care quality.
• Provides information to physicians, community groups, and referral agencies about practice programs.
• Investigates, resolves, and documents patient complaints.

Key Success Factors

• Demonstrated leadership, communication, and problem-solving skills.
• Effectiveness in team development strategies.
• Ability to evaluate and balance team and individual workloads through time management, prioritization, and organizational skills.
• Able to travel as required.

Benefits

• Immediate eligibility for health and welfare benefits.
• 401(k) savings plan with dollar-for-dollar match up to 5%.
• Tuition reimbursement.
• PTO accrual beginning on Day 1.

Note: Benefits may vary based on position type and/or level.

Qualifications

• Education: Associate’s degree or 2 years of work experience above the minimum qualification.
• Experience: 3 years of relevant experience.