MGH Patient Care Assistant | Respiratory Acute Care - General Medicine

About the role

Two joint units — the Respiratory Acute Care Unit (RACU) and General Medicine — are seeking a full-time Patient Care Assistant. The 18-bed unit cares for patients requiring focused pulmonary care and those with general medical diagnoses. PCAs float between Bigelow 9 General Medicine and Bigelow 13 RACU, which serve acutely ill and Level 1 Trauma patients from the emergency and intensive care units. The patient population includes a diverse mix of medical diagnoses requiring complex nursing care. This is a permanent role; day-shift training is required after start. Full-time availability on weekdays and rotating weekends is preferred.

Schedule

• Day shift: 7:00 am – 7:00 pm
• Night shift: 7:00 pm – 7:00 am
• Three shifts per week
• Rotational holiday and weekend schedule
• Scheduled weekly hours: 36
• Work shift: Rotating

Benefits

• Weekly pay
• Medical, dental, and vision insurance
• Tuition reimbursement
• Shift differential for evening, night, and weekend shifts
• Generous paid time off
• Subsidized MBTA pass (50% discount)
• Resources for childcare and emergency backup care
• Hospital-paid retirement plan and tax-sheltered annuity plan
• Employee “Perks” — discounts on tickets and passes for ski resorts, museums, sporting events, and more
• Membership to MGB Fitness Center

Responsibilities

• Perform patient care–related duties and clinical functions as assigned, including point-of-care testing, vital signs, EKGs, bathing and other sanitary needs, transferring and assisting with ambulation, 1:1 patient observation for safety, and phlebotomy
• Assist RNs and physicians with exams and treatments as required
• Complete all documentation (height, weight, fluid/food intake, output, blood glucose results) in the Electronic Health Record (EHR)
• Assist patients with food tray setup, eating, and feeding as needed
• Ensure patient rooms are stocked, equipped, and cleaned appropriately as needs and volumes change
• Retrieve equipment from other areas, set up equipment, clean equipment between patient use, and report malfunctioning equipment per policy
• Assist with admitting and discharging patients
• Facilitate orientation of new PCA team members as directed
• Interact effectively with patients, visitors, and care team members
• Communicate with nursing staff effectively and in a timely manner regarding patient care and condition
• Foster a positive, collaborative team environment that promotes teamwork and professional growth

Qualifications

Education

• High School Diploma or equivalent preferred
• Experience cannot be accepted in lieu of a degree

Licenses & Certifications

• Basic Life Support (BLS) certification
• Certified Medical Assistant (National Certification)
• Nursing Assistant / Patient Care Technician (National Certification)

Experience

• 0–1 year of experience in patient care or elder care preferred

Knowledge, Skills & Abilities

• Ability to understand and follow written and oral instructions
• Knowledge of medical terminology
• Strong patient/customer service skills
• Ability to lift up to 35 pounds
• Proficient computer skills for efficient work with electronic medical records

Pay

Hourly range: $20.58 – $26.58 (Grade 3). Base pay is determined by skills, relevant experience, education, certifications, and other essential factors. The range reflects minimum qualifications and does not encompass all elements of total compensation, which may include differentials, premiums, bonuses, and recognition programs.

Additional details

• Remote type: Onsite
• Work location: 273 Charles Street
• Employee type: Regular