Metrology Technician

About the role

We are seeking a Metrology Technician to join IQVIA Laboratories at Ithaca. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Perform qualification, calibration, preventative maintenance, troubleshooting, and repair of analytical and process instrumentation used in the laboratory. Support the reliable and compliant operation of laboratory equipment, with an emphasis on HPLC systems and the liquid chromatography components of LC-MS instrumentation.

Responsibilities

• Install and qualify new laboratory equipment, instrumentation, and associated control software according to standard operating procedures
• Perform scheduled and unscheduled calibration, verification, preventative maintenance, troubleshooting, and repair of analytical instruments
• Maintain equipment life cycle documentation, calibration records, preventative maintenance programs, inventories, and supporting databases
• Troubleshoot HPLC systems and the liquid chromatography components of LC-MS instrumentation to minimize equipment downtime
• Coordinate vendor installation, qualification, maintenance, repair, and instrument software validation activities
• Create and maintain instrumentation and metrology SOPs, risk assessments, and gap analyses
• Support quality investigations, corrective and preventative actions, audits, business continuity activities, and functional metrics
• Train employees on standard equipment usage and provide technical guidance to junior staff and remote facilities

Qualifications

• Associate's Degree in electronics or mechanical technology or closely related field required
• 1 year experience in a laboratory environment
• Hands-on experience maintaining and troubleshooting HPLC systems and the liquid chromatography components of LC-MS instrumentation
• Hands-on experience calibrating, verifying, maintaining, and repairing laboratory measuring and test equipment
• Proficiency with Windows and Microsoft Office, including Word and Excel
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

Skills and Abilities

• Strong attention to detail and accuracy when completing regulated documentation and technical work
• Effective organizational skills with the ability to manage multiple tasks simultaneously
• Effective communication, presentation, and interpersonal skills
• Ability to establish and maintain productive working relationships with coworkers, managers, clients, IT teams, contractors, and vendors
• Ability to identify process improvement opportunities and support quality, safety, and Six Sigma initiatives

Benefits

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey. To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

Pay

The potential base pay range for this role, when annualized, is $46,200.00 - $96,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered,