Metro Emergency Communications Operator

About the role

Day 1 Wage: $27.70 hourly. Sign-On Bonus: $3000.00. Shift Differential: $.75 per hour, between 2:00pm-5:59am; seven days a week.

Benefits

• Robust Health and Wellness Benefits – access to a live-in dog (Nena) that provides support to the team, a workout facility, wellness lab, and ample outdoor space for breaks
• Employee well-being support, including EAP, chaplains, and peer support
• No state income tax (in South Dakota)

Career development

• Stable job with career advancement opportunities
• Ability to join in-house staff committees
• Opportunity to pursue Shift Lead roles and Supervisory openings as you advance
• Committee involvement and continuous education to stay engaged and motivated

Training

Six-month comprehensive training program; no experience is necessary.

Leadership team

Four Metro Supervisors (LeNora, Tim, Jason, and Robyn) and leader Aimee provide stability and consistency, with nearly one hundred years of combined experience in the profession, committed to seeing you succeed.

Hiring process

This hiring process comprises multiple testing phases: a keyboarding exam, Listening & Written (L&W) exam, Interview, Background Investigation, and Psych/Medical Exam. As of 5/26/2026, we are testing for our July 27th, 2026 recruit class. Please inquire via phone or email if you have immediate questions on that class status.