Metro Emergency Communications Operator

About the Role

Are you looking for a career where every second counts and every call matters? Join Metro Communications as an Emergency Communications Operator and make a difference in public safety.

Pay

Day 1 Wage: $27.70 hourly
Sign-On Bonus: $3000.00
Shift Differential: $.75 per hour, between 2:00pm-5:59am; seven days a week.

Why Metro Communications?

• Robust Health and Wellness Benefits: Access to a live-in dog (Nena) for team support, a workout facility, wellness lab, and ample outdoor space for breaks. Employee well-being support includes EAP, chaplains, and peer support.
• Career Development Opportunities: Stable job with advancement opportunities, in-house staff committees, and the ability to pursue Shift Lead and Supervisory roles as you advance.
• Paid Training Experience: Six-month comprehensive training program with no prior experience required.
• Leadership Team: Stability and consistency with four Metro Supervisors (LeNora, Tim, Jason, and Robyn) and our leader (Aimee), offering nearly one hundred years of combined experience.
• No State Income Tax: Enjoy the benefits of working in South Dakota.

Hiring Process

The hiring process includes multiple testing phases:

• Keyboarding exam
• Listening & Written (L&W) exam
• Interview
• Background Investigation
• Psych/Medical Exam

As of 5/26/2026, we are testing for our July 27th, 2026 recruit class. For immediate questions, please inquire via phone call or email.