Meter Services Technician II

Essential Functions

• Investigates and resolves customer complaints regarding water meters (sizes 3/4-inch to 10-inch), water leaks, pressure, and high bills: checks meters for water leakage, proper operation, and illegal water taps; pumps water from meter boxes; determines source of leaks; reports leaks to property owner and/or supervisor; repairs or rebuilds water meters; calculates flow rates; and calibrates as needed.
• Locates and reads commercial water meters as assigned: descends into vault; pumps water from meter boxes; records meter data and confirms accuracy of readings; downloads and uploads meter data between portable device and computer system for use in billing of accounts; and maintains related documentation.
• Connects and/or disconnects services: turns on water meters for new customers ensuring meter is free of leaks and obtaining reading; and turns off and secures meters for closed accounts, broken pipes or non-payment.
• Performs general and more complex repair work: changes out boxes, meters, meter washer and connections; exposes buried meters; replaces broken meter lids; replaces curb stops; verifies status of accounts prior to performing repair work; and maintains all related forms and documentation.
• Repairs water service lines: locates and digs up water service lines to determine nature of leak; and determines most effective technique for repairing lines.
• Maintains inventory of equipment, parts, and supplies used for meter maintenance: initiates requests for new and/or replacement equipment, parts and supplies; and maintains inventory records.

Minimum Qualifications

• A High School Diploma or GED required; supplemented by two years of experience repairing and maintaining water meters.
• Must possess and maintain a valid Driver's License.