Meter Service Technician

Primary Responsibilities

• Monitoring the AMI/AMR network and identifying meter or communication deficiencies using reports, real-time data, and diagnostic tools.
• Diagnosing communication interruptions, meter failures, abnormal consumption patterns, and other system discrepancies.
• Installing, removing, testing, troubleshooting, and repairing retail, wholesale, commercial, industrial, and internal District meters.
• Setting meters and radios for new connections and completing service turn-ons, shutoffs, and delinquency disconnections.
• Repairing stuck or damaged meters, angle valves, meter boxes, remote equipment, and related field infrastructure.
• Reading and verifying commercial, industrial, and wholesale meters for billing purposes.
• Inspecting meter vaults, conducting confined-space testing, identifying valve problems, and documenting deficiencies.
• Responding to customers regarding water service, meter operation, consumption calculations, usage concerns, and complaints.
• Entering accurate meter, maintenance, repair, testing, and work-order information into District software systems.
• Performing traffic-control and flagging responsibilities at field worksites.
• Aiding with large-meter inspections, MAG-meter calibration, system audits, and other specialized projects.

Minimum Qualifications

• Meter Service Technician: High school diploma or equivalent. At least one year of related work experience. Valid Utah driver license. Utah Grade IV Water Distribution certification, or ability to obtain it within six months of appointment. Ability to pass and maintain a respiratory medical evaluation and respirator fit test. Forklift and flagger certifications, or ability to meet District certification requirements. Basic mechanical, computer, data-entry, and mathematics skills. Ability to use or learn to use hand tools, power tools, meter-reading equipment, atmospheric testers, pneumatic tools, and related field equipment. Ability to communicate effectively with customers, members of the public, and District employees.
• Meter Service Technician II: High school diploma or equivalent. At least two years of related experience in water distribution, metering, AMI/AMR systems, or field operations. Valid Utah driver license. Utah Grade IV Water Distribution certification. Forklift and flagging certifications. Proficiency with AMI/AMR systems, handheld meter-reading devices, and diagnostic software. Ability to perform intermediate-to-advanced troubleshooting of retail, wholesale, and internal meters. Ability to interpret technical information, analyze consumption patterns, and identify discrepancies. Strong customer-service and communication skills, including the ability to explain technical findings and assist with customer concerns. Ability to provide field guidance and informal training to less-experienced technicians. Technical training in mechanical maintenance, electronics, metering systems, or water operations is preferred. Experience troubleshooting meters or communication networks is also preferred.

Pay

• Meter Service Technician: Salary Grade H $24 - $33.60 per hour, depending upon experience, certifications, technical knowledge, and demonstrated ability.
• Meter Service Technician II: Salary Grade J $27.37 - $39.69 per hour, depending upon experience, certifications, technical knowledge, and demonstrated ability.