Meta Merchandising and Support Representative

Schedule and Key Responsibilities

• Tuesdays and Fridays required in-store at assigned retail locations.
• Mondays, Wednesdays and Thursdays; work remotely as Support Representative.

Field Merchandising (Approx. 60-70%)

• Execute merchandising and display maintenance for Meta products.
• Ensure displays are functional, powered, priced and compliant.
• Install, troubleshoot, and maintain displays.
• Validate inventory and maintain presentation standards.
• Conduct store visits including audits and signage updates.
• Build relationships with retail teams.
• Complete reporting and photo submissions.

L2 Support & Quality Control (Approx. 30-40%)

• Provide remote troubleshooting support.
• Respond to inquiries via phone and email.
• Own issue resolution and documentation.
• Perform quality control audits.
• Support surveys, instructions, and materials planning.
• Monitor parts and communicate trends.

Merchandising Projects

Merchandising projects start at $18.00 per hour.

Employment Details

• W2 employment includes bi-weekly pay schedule and direct deposit.
• Retirement savings - consider our 401(k)-retirement savings plan option with company match.
• Travel reimbursement - store-to-store drive time and mileage assistance.
• Company provided laptop and monthly internet phone stipend.

Training

Paid training is provided to prepare you for program success.

Time Off

Paid time off and paid holidays are part of the deal.

Talent and Skills

• Electronics Merchandising Specialist experience or equivalent.
• Demonstrated customer service aptitude with a focus on follow-up and achieving complete resolution.
• Excellent verbal and written communication skills.
• Proven time management and organization skills.
• Proficient in Microsoft Office.
• Willingness and ability to work in field and remotely.

Work Experience and Physical Requirements

• Travel as needed by vehicle.
• Use a computer, phone and other standard office equipment.
• Mobile and able to sit/stand for 8 (eight) hours.
• Able to lift up to 30 lbs.
• Basic understanding and ability to use power and hand-held tools.