Meta Merchandising and Support Representative

Schedule and Key Responsibilities

• 20-24 hours per week; Tuesdays and Fridays required in-store at assigned retail locations.
• Mondays, Wednesdays and Thursdays; work remotely as Support Representative.

Field Merchandising (Approx. 60-70%)

• Execute merchandising and display maintenance for Meta products.
• Ensure displays are functional, powered, priced and compliant.
• Install, troubleshoot, and maintain displays.
• Validate inventory and maintain presentation standards.
• Conduct store visits including audits and signage updates.
• Build relationships with retail teams.
• Complete reporting and photo submissions.

L2 Support & Quality Control (Approx. 30-40%)

• Provide remote troubleshooting support.
• Respond to inquiries via phone and email.
• Own issue resolution and documentation.
• Perform quality control audits.
• Support surveys, instructions, and materials planning.
• Monitor parts and communicate trends.

Merchandising Projects

Merchandising projects start at $18.00 per hour.

Employment Details

• W2 employment includes bi-weekly pay schedule and direct deposit.
• Retirement savings - consider our 401(k)-retirement savings plan option with company match.
• Travel reimbursement - store-to-store drive time and mileage assistance.
• Company provided laptop and monthly internet phone stipend.

Time Off and Benefits

Take a break and recharge!

TapCheck: Actionlink has partnered with TapCheck to provide you access to earned wages before payday. Tapcheck also provides a suite of financial services to help you manage your money.

Talent and Skills

• Electronics Merchandising Specialist experience or equivalent.
• Demonstrated customer service aptitude with a focus on follow-up and achieving complete resolution.
• Excellent verbal and written communication skills.
• Proven time management and organization skills.
• Proficient in Microsoft Office.
• Willingness and ability to work in field and remotely.
• Bilingual: English/Spanish.

Work Experience and Physical Requirements

• Travel as needed by vehicle.
• Use a computer, phone and other standard office equipment.
• Mobile and able to sit/stand for 8 (eight) hours.
• Able to lift up to 30 lbs.
• Basic understanding and ability to use power and hand-held tools.

Equal Employment Opportunity

We are an equal employment opportunity employer.