Messaging Engineer 2

About the role

Join Our Team In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”. The Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica’s enterprise email systems, including Exchange Online, Zimbra and future Email platforms. This role ensures availability, performance, and security across a large-scale messaging environment.

Responsibilities

• Manage daily operations of messaging systems
• Administer user accounts, distribution lists, and policies
• Support identity integration with Active Directory / Azure AD / E-Directory
• Monitor system health and performance
• Maintain email security configurations
• Support end users and IT teams
• Troubleshoot mail flow and delivery issues
• Participate in on-call rotation
• Assist with migration-related testing and validation
• Collaborate with cross-functional teams to ensure seamless integration of email systems with other applications and platforms.
• Deployment of patches and updates for various systems
• Oversee the testing and validation of patches before and after deployment to ensure compatibility and prevent issues or disruptions.
• Resolve patch-related issues, including installation failures and system reboots, and coordinate resolution with relevant teams.
• Monitor patch deployments
• Develop and maintain documentation and procedures

Skills

• 5+ years of experience in email administration
• Strong experience with Microsoft Exchange (On-Prem and/or online)
• Strong understanding of email protocols, routing and security
• Experience with email security and filtering
• Strong troubleshooting abilities
• Experience with Active Directory or Azure AD
• Strong analytical skills to identify patterns and trends in email system performance.
• Knowledge of Zoom Platform will be a differential

Pay

The salary range for this role is $80K - $90K.

Schedule

This is a hybrid: 2 days onsite and 3 days remote.

Benefits

• Day one health, dental, and vision insurance
• 401(k) Plan with competitive employer match
• Vacation, sick, holiday and volunteer time off
• Life and disability insurance
• Flexible Spending Account & Health Savings Account
• Professional development
• Tuition reimbursement
• Company-sponsored social and philanthropy events