Communications Tech 2

About the role

The Communications Technician 2 position in New Knoxville, OH offers competitive pay, with additional compensation for on call work, and raises for tier progressions every six months. The company provides you with a vehicle, tools, and personal protective equipment.

Primary Responsibilities

• Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot, and repair customer services for residential and commercial locations.
• Install fiber drops, interior fiber wiring, ONTs, customer fiber equipment, and complete end-to-end fiber service installations.
• Perform fiber splicing for new construction, maintenance, restoration, and customer activation, including both aerial and underground applications.
• Maintain broadband and fiber systems by testing to locate trouble, opening cable to replace or repair defective sections, and sealing/closing cable.
• Splice cable to protector devices, fiber terminals, distribution frames, and splice drop cable to feeder/distribution systems.
• Educate customers on services being provided, proper equipment use, and propose/sell additional solutions and upgrades.
• Absorb and maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and customer interactions.
• Absorb and assist with new construction projects including fiber placement, terminal installation, and cutover activities.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GEDA valid
• Driver’s License and clean driving record is required
• 1–2 years of CATV, fiber installation, or other relevant technical/electronic experience
• Able to install, troubleshoot, and repair customer products/services using knowledge of plant distribution, fiber systems, and customer equipment
• Able to install and run fiber drops, interior fiber pathways, and terminate customer fiber services
• Able to locate and mark underground services utilizing test equipment, prints, and database mapping software
• Able to splice and repair fiber, including fusion splicing, ribbon splicing, and prepping fiber terminals for activation
• Knowledge and experience working with electronics, DC power, and fiber optic equipment
• Able to properly operate small hand tools, power tools, and test equipment
• Able to work independently and plan tasks to complete projects efficiently
• Strong computer skills in Word and Excel
• Able to accurately measure distances using tapes or other measuring devices
• Able to differentiate between different sizes and colors of wires/cables
• Able to work in tight spaces including attics, crawl spaces, cabinets, utility closets, and telco rooms
• Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances

Working Conditions

• Lift and carry up to 75 pounds
• Walk over all types of terrain in all kinds of weather while carrying tools, equipment, and ladders
• Kneeling, crouching, crawling, twisting, pulling, bending, pushing, and reaching above head
• Work indoors in poorly ventilated areas such as attics during extreme heat
• Exposure to dust, dirt, noise, and insects
• On-call rotation every 3 weeks
• Work schedules may adjust based on business needs

Benefits

• Family Medical (3 plans to choose from), Dental and Vision
• Company funded HSA
• Company Paid Short Term Disability
• Company Paid Long Term Disability with Voluntary option
• Company Paid Parental Leave
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Volunteer Paid Time Off
• Paid Holidays