Merchandising Lead

Sam's Club · Flagstaff, AZ · 1 wk ago

On-siteMarketing$25–$33/hrFull-time

About the role

Provides member service by acknowledging members, identifying member needs, offering guidance and support regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services.

Assists management with supervising associates in assigned areas by assigning duties, communicating goals and feedback, training associates on processes and procedures, providing direction on member service approaches, ensuring compliance with company policies, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.

Receives and stocks supplies and merchandise from distribution centers and vendors, organizes and maintains the sales floor using equipment, and completes required documentation according to company policies.

Ensures facility safety by conducting safety sweeps, following procedures for forklift spotting and hazardous material handling, adhering to company steel standard guidelines, and reporting unsafe situations to management.

Responsibilities

Maintains the sales floor and merchandise presentation by handling claims and returns, zoning the area, stocking and arranging merchandise, setting up displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile and high-shrink items.
Monitors food and merchandise quality by ensuring product rotation, code dating, adherence to sanitation standards, and proper merchandising, stocking, and cleaning of all departments.
Oversees the picking and staging of club pickup orders, ensuring products are selected and staged according to company policies.
Develops, communicates, and implements processes to meet business needs by collaborating with managers, coworkers, and customers, analyzing information, monitoring progress, and addressing improvement opportunities.
Demonstrates and promotes compliance with company policies, procedures, and ethical standards by guiding and modeling their application, using the Open Door Policy, and assisting with ethical and compliance issues.
Leads and participates in teams by sharing resources, determining customer needs, coordinating work assignments, providing feedback, and adapting to change.
Embraces diversity by fostering an inclusive workplace, supporting associates, and attracting talent.
Builds strong relationships, communicates effectively, and motivates teams.
Strengthens teams by mentoring, recognizing contributions, and developing others.
Maintains integrity by upholding ethical standards, modeling company values, and supporting sustainability goals.
Acts selflessly with humility, self-awareness, fairness, and transparency.
Serves customers and members by prioritizing their needs, delivering results, and making decisions based on reliable information.
Strives for excellence by pursuing learning, taking calculated risks, driving improvements, and embracing new technologies.

Requirements

Must be 18 years of age or older.
6 months of retail experience AND 6 months of customer service experience.

Preferred Qualifications

Experience leading a team, including hiring, evaluating, mentoring, developing, and managing workloads.

Benefits

Competitive pay with performance-based bonus awards.
Health benefits: medical, vision, and dental coverage.
Financial benefits: 401(k), stock purchase, and company-paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting leave. PTO/PPTO amounts depend on job classification and length of employment.
Additional benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
Live Better U: Company-paid education benefit program for full-time and part-time associates, covering high school completion, bachelor’s degrees, ESL, and short-form certificates. Tuition, books, and fees are fully paid by Walmart. Eligibility requirements apply.

Pay

The hourly wage range for this position is $25.00 to $33.00. The actual hourly rate will meet or exceed the minimum wage for the job location. Additional premiums may apply in specific circumstances, ranging from $0.35 to $3.00 per hour, based on schedule, facility, season, or specific work performed. Multiple premiums may apply if criteria are met.

Location

1851 E Butler Ave, Flagstaff, AZ 86001-5911, United States of America.