Merchandising Lead

About the role

Provides member service by acknowledging the member and identifying member needs, offering guidance and support regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services.

Assists management with the supervision of associates in the assigned area by assigning duties, communicating goals and feedback, training associates on processes and procedures, providing direction on member service approaches, ensuring compliance with company policies, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.

Receives and stocks supplies and merchandise from distribution centers and vendors, organizes and maintains the sales floor using equipment, and completes required documentation according to company policies.

Responsibilities

• Maintains facility safety according to company policies by conducting safety sweeps, following procedures for forklift spotting and hazardous materials handling, adhering to steel standard guidelines, and reporting unsafe situations to management.
• Ensures maintenance of the sales floor and merchandise presentation by handling claims and returns, zoning the area, stocking and arranging merchandise, setting up and cleaning displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile and high-shrink items.
• Monitors food and merchandise quality by ensuring product rotation, code dating, adherence to sanitation standards, and proper merchandising, stocking, zoning, and cleaning of all departments.
• Oversees the picking and staging of club pickup orders throughout the day, ensuring products are selected and staged according to company policy.
• Develops, communicates, and implements processes to meet business needs by collaborating with managers, coworkers, customers, and partners; analyzing information from multiple sources; monitoring progress; and identifying improvement opportunities.
• Demonstrates and promotes compliance with company policies, procedures, and standards of ethics and integrity by explaining and guiding how to apply them, implementing action plans, and assisting management with correcting issues.
• Leads and participates in teams by sharing resources, determining customer needs and priorities, coordinating work assignments, providing feedback, and modeling adaptability to change.
• Embraces diversity by fostering an inclusive workplace, creating opportunities for associates to thrive, and building strong, trusting relationships.
• Acts with integrity by maintaining high ethical standards, modeling company values, and supporting Walmart’s goal of becoming a regenerative company.
• Serves customers and members by delivering results with a customer-first approach, making decisions based on reliable information, and balancing short- and long-term priorities.
• Strives for excellence by displaying curiosity, taking calculated risks, driving continuous improvement, and supporting others through change.

Requirements

• Must be 18 years of age or older.
• 6 months of retail experience and 6 months of customer service experience.

Preferred Qualifications

• Experience leading a team, including hiring, evaluating, mentoring, developing, and managing workloads.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits, including medical, vision, and dental coverage.
• Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
• Paid time off (PTO), parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Company-paid education benefit program for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates (eligibility requirements apply).

Pay

The hourly wage range for this position is $23.00 to $31.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour in specific circumstances, such as based on schedule, facility, season, or specific work performed.

3247 23RD AVE, EVANS, CO 80620-1733, United States of America