Merchandising Lead

About the role

Provides member service by acknowledging members, identifying member needs, offering guidance and support regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services.

Assists management with supervision of associates in assigned areas by assigning duties, communicating goals and feedback, training associates on processes and procedures, providing direction on member service approaches, ensuring compliance with company policies, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.

Responsibilities

• Receives and stocks supplies and merchandise from distribution centers and vendors; organizes and maintains the sales floor using equipment, merchandising, and completing required documentation.
• Maintains facility safety according to company policies by conducting safety sweeps, following procedures for forklift spotting and hazardous materials handling, adhering to steel standard guidelines, and reporting unsafe situations to management.
• Ensures maintenance of the sales floor and merchandise presentation by handling claims and returns, zoning, stocking, arranging and organizing merchandise, setting up displays, removing damaged goods, signing and pricing merchandise, identifying shrink and damages, and securing fragile and high-shrink items.
• Monitors food and merchandise quality by ensuring product rotation, code dating, adherence to sanitation standards, and compliance with company policies for merchandising and stocking.
• Oversees the picking and staging of club pickup orders throughout the day, ensuring products are selected and staged according to company policy.
• Develops, communicates, and implements processes to meet business needs by collaborating with managers, coworkers, customers, and partners; analyzing information; monitoring progress; and addressing improvement opportunities.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by guiding and modeling application in business processes, using the Open Door Policy, and assisting management with ethical and compliance issues.
• Leads and participates in teams by sharing resources, determining customer needs, coordinating work assignments, providing feedback, and modeling adaptability to change.

Values and Behaviors

• Respect the Individual: Embraces diversity in people, cultures, and ideas; fosters a workplace where associates feel seen, supported, and connected; creates opportunities for all to thrive; builds trusting relationships; and communicates with impact and positivity.
• Act with Integrity: Maintains high standards of integrity, ethics, and compliance; models company values; holds oneself and others accountable; supports regenerative goals for a positive impact on associates, customers, and the world.
• Serve our Customers and Members: Delivers results with the customer first; makes decisions based on reliable information; balances short- and long-term priorities; and considers how work impacts the team’s ability to deliver on company purpose.
• Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; drives continuous improvement; embraces new technologies and skills; and supports others through change.

Requirements

• Must be 18 years of age or older.
• 6 months of retail experience and 6 months of customer service experience.

Preferred Qualifications

• Experience leading a team, including hiring, evaluating, mentoring, developing, and managing workloads.

Benefits

• Health benefits: Medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting leave. PTO/PPTO amounts depend on job classification and length of employment and meet or exceed paid sick leave requirements where applicable.
• Additional benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Education benefits: Live Better U program covers tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates for eligible associates.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For more information, visit One.Walmart.

Pay

The hourly wage range for this position is $22.00 to $30.00. The actual hourly rate will meet or exceed the minimum wage applicable to the job location. Additional compensation in the form of premiums may apply in specific circumstances, ranging from $0.35 to $3.00 per hour, based on schedule, facility, season, or specific work performed. Multiple premiums may apply if criteria are met.

Location: 7571 S 3800 W, West Jordan, UT 84084-4319, United States.