Merchandising Insight Analyst

Job Summary

The Merchandise Insights Analyst supports the delivery of data-driven insights and analytical recommendations that inform merchandising decisions and improve business performance across 7-Eleven's retail operations. This role is responsible for monitoring business performance, maintaining reporting and scorecards, conducting analyses, and identifying trends that support category strategies and merchandise initiatives.

Key Duties And Responsibilities

• Analyze merchandise performance data and provide insights to support category strategies, business decisions, and performance improvement opportunities
• Monitor key business metrics and identify performance trends, anomalies, and emerging opportunities across merchandise categories
• Develop and maintain recurring reports, dashboards, scorecards, and analytical tools used by merchandising teams
• Perform routine and ad hoc analyses to support category reviews, promotional evaluations, assortment decisions, and strategic initiatives
• Aid in identifying key drivers of sales, profit, market share, and other business performance metrics
• Support preparation of business review materials, including Monthly Business Reviews (MBRs), leadership updates, and other merchandise performance reporting
• Gather, validate, and organize data from multiple internal and external sources to ensure reporting accuracy and consistency
• Partner with Sr. Merch Insights Analyst, Merchandise Planning, Category Management, Finance, and other stakeholders to develop analyses and address business questions
• Aid in developing visualizations and presentations that communicate performance insights and business recommendations
• Support long-term planning and forecasting efforts by providing analytical insights into market trends, consumer behavior, and category performance
• Collaborate with cross-functional teams to help improve reporting capabilities and analytical processes
• Maintain documentation for reporting methodologies, data sources, and business definitions to promote consistency and accuracy
• Identify opportunities for process improvement, automation, and enhanced reporting efficiency

Education And Experience

• Educational Requirement: Bachelor's degree, Business Analytics, Finance, Economics, Data Science, Statistics, Marketing, or related quantitative field preferred
• Relevant Work Experience: 1-3 years
• Management Experience: Not Applicable (NA)

Specific Knowledge And Skills

• Proficiency in Microsoft Excel, including pivot tables, lookups, formulas, and advanced data analysis techniques
• Experience using Power BI, Tableau, or other business intelligence and visualization tools preferred
• Understanding of retail performance metrics, merchandising concepts, and category management principles
• Strong analytical, problem-solving, and critical-thinking skills with attention to detail
• Ability to communicate findings clearly through reports, visualizations, and presentations to diverse audiences
• Excellent organizational and time-management skills with the ability to manage multiple priorities simultaneously
• Strong written and verbal communication skills with ability to present complex data in simplified formats
• Commitment to data accuracy and quality assurance in all reporting deliverables
• Curiosity and desire to learn merchandising analytics, business performance measurement, and retail insights
• Self-motivated with ability to work independently and take initiative on projects