eCommerce Merchandising Analyst

Ecommerce Performance & Analytics

• Monitor and analyze account performance using internal and external data sources (e.g., Salsify, Profitero, TrackStreet, customer portals).
• Identify trends, risks, and growth opportunities, translating insights into actionable recommendations.
• Prepare and present regular performance reports, including key metrics, KPIs, and optimization plans.

Competitive & Market Analysis

• Track competitor activity, pricing, assortment, and promotional strategies across key eCommerce channels.
• Evaluate market trends and customer behavior to inform account strategies and improve positioning.

Ecommerce Merchandising & Product Content

• Partner with Product and Content teams to optimize product listings, ensuring accuracy, completeness, and alignment with brand standards.
• Manage and maintain product content across platforms (e.g., Amazon Vendor Central, Wayfair Partner Home, Home Depot IDM, Costco.com).
• Support the execution of Enhanced Content (A+), product variations, and review programs to improve conversion and customer understanding.
• Ensure keyword strategies are effectively integrated into product content to maximize search visibility.

Cross-Functional Collaboration

• Work closely with Marketing, Logistics, Customer Service, and Finance to ensure seamless execution of eCommerce initiatives.
• Align account activities with financial targets and operational capabilities.

Promotions & Campaign Execution

• Support the planning and execution of promotional campaigns and online events.
• Maintain campaign performance and recommend adjustments to improve effectiveness and ROI.

Customer & Account Support

• Affiliate in addressing customer and account-related inquiries, ensuring timely resolution and a positive customer experience.
• Maintain strong working relationships with internal stakeholders and external partners.

Compliance & Data Integrity

• Ensure all product data, pricing, and compliance-related information is accurate, complete, and up to date across platforms.
• Maintain adherence to customer-specific requirements and data standards.