Merchandising ASM

About the Role

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Merchandising Assistant Store Manager, you will anticipate customer flow and work demand, redirecting efforts and schedules to ensure proper coverage. You will plan for sales spikes and ensure the store maintains adequate stock levels. Additionally, you will conduct safety walks, monitor the use of store power equipment, and coach associates on safe work practices.

The Merchandising Assistant Store Manager leads a team of associates to provide exceptional service in a clean, safe, and well-stocked store. You are accountable for achieving sales and margin goals while driving operational efficiencies and maximizing customer satisfaction. At times, you may provide full leadership over the store. You will collaborate with peers on the store leadership team, the District Manager, and Area support staff to assess customer needs and develop methods for achieving service, sales, and operational objectives. This role may also involve rotating through Specialty and Operations assignments for cross-training and development.

Travel is not regularly required for this role, but occasional travel may be necessary for meetings, trainings, or supporting neighboring stores.

Responsibilities

• Anticipate customer flow and work demand, adjusting schedules to ensure proper coverage.
• Plan for sales spikes and maintain in-stock positions to meet demand.
• Conduct safety walks and monitor the use of store power equipment.
• Coach associates on safe work practices.
• Lead a team to deliver exceptional customer service in a clean, safe, and well-stocked store.
• Achieve sales and margin goals while driving operational efficiencies.
• Provide full leadership over the store as needed.
• Collaborate with the store leadership team, District Manager, and Area support staff to assess customer needs and develop strategies for service, sales, and operational success.
• Rotate through Specialty and Operations assignments for cross-training and development.

Requirements

• Generally scheduled for 48 hours per week; additional hours may be required based on business needs.
• Requires morning, afternoon, and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary for job duties.
• Must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Qualifications

Minimum Qualifications

• 2 years of experience leading associates in a retail environment.
• 3 years of experience working in a fast-paced, cross-functional work environment.
• 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.

Preferred Qualifications

• Bachelor’s degree in a related field.
• 5 years of experience leading service associates in a retail or consumer service industry.
• 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes.
• Experience working in the home improvement retail sector.
• Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing).
• Experience working with store computer systems (e.g., Project Tool, Genesis, M2O, Thin Client).

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment.

Pay

Pay Range: $62,000.00 - $104,000.00 annually. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Benefits

Lowe’s offers exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Benefits include:

• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick, and volunteer time.
• Flexible spending and health savings accounts.
• 401(k) Retirement account with company match.
• Employee Assistance Program with concierge, work/life services, and no-cost counseling.
• Education support programs, including tuition assistance and trade skills scholarships.
• Business Travel Accident insurance.
• Maternity and Parental leave.
• Adoption assistance.
• Lowe’s Associate Discount and broad discount platform.
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.