Merchandising ASM

Responsibilities

• Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed.
• Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.
• Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.
• Leading a team of associates who work together to ensure customers receive exceptional service while shopping in a clean, safe, well-stocked store.
• Accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience.
• At times, providing full leadership over the store.
• Collaborating with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of customers and develop the best methods for achieving service, sales, and operational objectives.
• May be asked to rotate through Specialty and Operations assignments for the purpose of cross‑training and development.

Requirements

• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Qualifications

Minimum Qualifications

• 2 years of experience leading associates in a retail environment.
• 3 years of experience working in a fast‑paced, cross‑functional work environment.
• 1 year of experience performing manager‑on‑duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
• Experience using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

• Bachelor's degree in related field.
• 5 years of experience leading service associates in a retail or consumer service industry.
• 3 years of experience performing manager‑on‑duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
• Experience working in the home improvement retail sector.
• Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing).
• Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.).
• If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

Skills

• Microsoft Office Suite proficiency.
• Ability to obtain sales‑related licensure or registration as required by law.
• Knowledge of interior/exterior product categories (flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing).
• Experience with store computer systems (Project Tool, Genesis, M2O, Thin Client, etc.).
• Leadership and team management in retail.
• Cross‑functional, fast‑paced environment experience.

Schedule

• Salaried position; generally scheduled for 48 hours per week; more hours may be required based on